Kseniia Gulida

- Managing transactions accurately, handling cash, and preparing weekly revenue deposits.
- Crafting coffee-based drinks, cocktails, and latte art while ensuring high-quality standards and freshness of ingredients.
- Ordering supplies, tracking invoices, monitoring expenses, and maintaining accurate financial records.
- Providing friendly and personalized service to enhance customer satisfaction and loyalty.
- Leading and supporting the team to maintain a positive and efficient work environment, promoting teamwork and productivity.

- Delivered personalized customer service, providing product recommendations and

boosting customer satisfaction.

- Assisted in promoting bakery products through creative displays and upselling techniques,

resulting in a 20% increase in sales.

- Managed stock levels, replenished inventory, and ensured shelves were neatly organized

and fully stocked.

- Addressed customer inquiries and resolved issues promptly, fostering positive relationships

and repeat business.