Krystyna Makushko

A320

• Promoted teamwork among trainees by incorporating collaborative tasks into daily lesson plans.
• Enhanced trainee performance by implementing innovative teaching techniques and practical exercises.
• Liaised with other departments to coordinate training activities and resolve any issues or concerns.
• Designed and executed training programs for new and existing crew members to provide knowledge, skills and techniques in performing tasks.
• Supported the recruitment process by conducting interviews with prospective candidates assessing their suitability for cabin crew roles.
• Greeted customers with smile and provided friendly service to professionally handle every need.

A320

• Played an integral role in perfecting brand image through adherence to uniform guidelines and professional demeanor at all times while interacting with passengers.
• Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
• Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
• Collaborated with flight crew to maximize smooth and safe flights.

ATR 42, ATR 72, Boeing 737

• Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
• Followed company regulations and rules to promote safe environment for travelers and employees.
• Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.