Krystsina Zosich
Santa Clara
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Scheduler
Transdev Services
San Francisco
10.2024 - Current
- Developed and maintained transit schedules using Trapeze
- Reviewed schedules for accuracy and compliance with union agreements and company policies.
- Coordinated route and schedule updates with dispatch, operators, and management to ensure smooth implementation.
- Monitored on-time performance and service levels, making adjustments when needed to improve reliability.
- Worked closely with operations to resolve coverage gaps, conflicts, and last-minute changes.
Private Investigator
DigiStream Investigations
Oakland
12.2023 - 06.2024
- Conducted surveillance operations to gather critical evidence that supported case resolutions.
- Analyzed video footage to identify key patterns and behaviors, enhancing investigative insights.
- Prepared detailed reports documenting findings and observations during investigations.
- Maintained confidentiality of sensitive information throughout investigation processes.
- Produced comprehensive reports detailing findings, facilitating informed decision-making in cases.
- Gathered proof of activities through video recordings, photographs, and statements.
- Monitored suspect's movements using various tools such as binoculars and cameras.
- Followed safety protocols while conducting field work during investigations.
Tracking team manager
Force Trans
Sacramento
05.2020 - 12.2023
- Supervised daily operations to ensure efficient workflow and productivity.
- Conducted regular team meetings to discuss goals and address concerns.
- Supervised dispatch operations to ensure timely delivery of goods.
- Coordinated with drivers to optimize route efficiency and performance.
- Trained new team members on dispatch procedures and safety protocols.
- Ensured that daily dispatch operations ran smoothly and efficiently.
- Responded quickly to emergency situations involving dispatched vehicles or personnel.
- Scheduled, assigned, and monitored the work of dispatchers.
- Investigated customer inquiries regarding delivery status or delays.
Logistics Coordinator
Force Trans
Sacramento
05.2020 - 12.2023
- Coordinated daily dispatch schedules, ensuring timely freight delivery.
- Allocated loads to drivers based on customer requirements and availability.
- Negotiated carrier rates and contracts, achieving optimized transportation costs.
- Monitored shipment progress using logistics software and tracking tools.
- Analyzed data such as traffic conditions, road closures or hazardous weather conditions when planning routes for drivers.
- Communicated with drivers to provide route updates and instructions.
- Resolved driver issues regarding routes, delays, or equipment to maintain operational flow.
- Collaborated with warehouse staff to optimize loading and unloading processes.
- Resolved any issues or problems that arose during transport operations.
- Investigated claims related to lost or damaged cargo shipments.
Education
Bachelor of Science - Computer Science
Gomel State University
Gomel07.2021
Skills
- Transit scheduling
- Route optimization
- Logistics coordination
- Schedule development
- Problem solving
- Critical thinking
- Attention to detail
- Time management
- Customer communication
- Strong work ethic
Timeline
Scheduler
Transdev Services
10.2024 - Current
Private Investigator
DigiStream Investigations
12.2023 - 06.2024
Tracking team manager
Force Trans
05.2020 - 12.2023
Logistics Coordinator
Force Trans
05.2020 - 12.2023
Bachelor of Science - Computer Science
Gomel State University