Seasoned Operations Manager and talented leader with 17 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Team Leadership
Operations Management
Customer Service
Decision-Making
Staff Training
Staff Management
Inventory Management
Employee relations and conflict resolution
MS Office
Customer Relationship Management
Inventory Control
Organizational Management