Experienced tile setter and former marina manager skilled in team collaboration and customer service. Known for maintaining organized workspaces and adhering to safety regulations, ensuring timely project completion while delivering high-quality installations.
Overview
19
19
years of professional experience
Work History
Tile Setter
Self Employed
Victoria, British Columbia
05.2014 - Current
Installed tile materials across residential and commercial spaces.
Cut tile to fit specific areas with hand tools and wet saws.
Followed technical data sheets for proper product use, installation, and storage of products and chemicals.
Educated clients on maintenance practices for optimal longevity of installed tile surfaces.
Coordinated project timelines to ensure on-time installation and client satisfaction.
Used power tools and machinery properly to reduce job site accidents.
Prepared surfaces by cleaning, leveling, and applying adhesive materials.
Reviewed blueprints to identify materials and labor needed for project completion.
Worked with plumbers, electricians, and masons to complete projects efficiently.
Followed safety regulations while working onsite.
Provided customers with tile care and maintenance information.
Applied waterproofing membranes to showers, tubs, and sinks to prevent seepage.
Mixed adhesive according to manufacturer instructions for wall and floor tile installation.
Communicated with clients about design plans before work began.
Supported other tradespeople when help was needed.
Executed precise tile installations with power and hand tools, ensuring accuracy in measurements and surface preparation.
Delivery Courier
Ace Courier
Victoria, British Columbia
02.2021 - 11.2021
Delivered packages between multiple sites using company vehicles.
Performed fluid, fuel, and air checks on vehicles.
Completed fuel truck inspection, mileage, and shift paperwork after each route.
Maintained vehicle cleanliness, organized package loads to enhance delivery efficiency.
Monitored delivery supplies, ensuring availability of packaging labels and delivery forms.
Managed time to handle urgent deliveries and organize daily routes.
Provide customer service by resolving issues and answering delivery questions.
Checked package loads and secured cargo before departure.
Prepared shipping documents for hazardous materials, ensuring compliance with safety regulations.
Adhered to dangerous goods regulations during handling and transport processes. during handling and transport.
Maintained accurate records for dangerous goods transactions and inventory.
Followed company safety procedures, OSHA requirements, and DOT regulations.
Completed required paperwork for hazardous cargo shipments.
Inspected incoming containers for damage or contamination from hazardous materials.
Maintained cleanliness and organization of warehouse floors and storage areas.
Disposed of waste materials according to safety and environmental regulations.
Operated forklift to move materials within warehouse safely and efficiently.
Loaded and unloaded shipments from trucks using electric pallet jacks and forklifts.
Followed safety protocols to maintain a secure work environment for all employees.
Kept work area clean to support safe operations at all times.
Maintained compliance with dangerous goods regulations during handling and transportation.
Maintained accurate records of dangerous goods transactions for compliance. of dangerous goods transactions and inventories.
Marina Manager
Port Browning Marina
Pender Island, British Columbia
05.2007 - 10.2014
Supported daily marina operations and facility services at Port Browning Marina.
Helped direct staff to provide quality customer service and operational support.
Assisted with maintenance scheduling for marina equipment and docks.
Tracked boating supply inventory and store stock levels.
Helped plan community events that increased marina activity and engagement.
Built team and maintenance schedules, assigned work, and reviewed performance.
Maintained records for boat sales, repairs, and mooring fees.
Monitored weather conditions and adjusted plans to protect boats during storms or rough waters.
Handled administrative duties for marina operations, including billing, customer service, and inventory control.
Responded quickly to emergency situations involving boats, staff, or customers in water or on land.
Helped customers dock and launch vessels safely.
Scheduled routine maintenance for docks, piers, slips, buoys, and ladders.
Provided service support to resolve customer concerns and complaints during marina stays.
Supervised dockhands to support proper boat and dock upkeep.
Assigned tasks to staff and set priorities and goals.
Communicated with coworkers by radio, phone, and text to keep operations moving.
Resolved customer complaints tied to worker performance or service quality.
Maintained cleanliness and hygiene of restroom facilities throughout venue.
Restocked supplies such as soap, paper towels, and toilet paper regularly.