Proven leader in customer service, adept in team building and leadership. Excelling in problem-solving and time management, I significantly enhanced service quality and efficiency. My expertise in handling transactions and leading teams ensures top-notch customer satisfaction and operational success.
As a supervisor for New York Fries (Jackson Square), I was able to manage a small team of 3 staff members and ensure product quality and professional service for all customers. I was able to process cash, debit, and credit payments with no problem
Serving guests by taking orders, handling cash and credit cards, making drinks and food by offering an immediate and respectful response to all guest's needs. Provided excellent customer service.
Consession Stand Lead, assisted the supervisor with maintaining the team, daily clean up, and helping ensure the safety and quality of the shift. I was able to shut down the stand after the shift and handle cash and debit payments.