Summary
Overview
Work History
Education
Skills
Timeline
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Krystin Woods

Calgary

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.

Overview

12
12
years of professional experience

Work History

Key Holder

Nightshade Corsets
08.2020 - 11.2022
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Mentored new sales associates to contribute to store's positive culture.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.

Inventory Clerk

Community Natural Foods
01.2018 - 03.2020
  • Maintained inventory count, tracked usage and documented variances.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Administered inventory network, controlled stockroom procedures and supervised warehouse administration exercises.

Sales Associate

Hot Topic
02.2017 - 03.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Cashier

Calgary Co-Op Midtown Market
01.2014 - 01.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.

Assistant Manager/Inventory Manager

Suzy Shier
01.2011 - 01.2014
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.

Education

Academic Upgrading -

Bow Valley College
Calgary, AB
12.2016

High School Diploma -

Forest Lawn High-school
Calgary, AB
06.2005

Skills

  • Employee Coaching and Motivation
  • Scheduling and Coordinating
  • Sales Monitoring
  • Recruiting and Interviewing
  • Inventory Control
  • Critical Thinking
  • Loss Prevention Strategies
  • Heavy Lifting
  • New Display Creation
  • Merchandising and Promotions
  • Cash Register Systems
  • Cash Register Operation

Timeline

Key Holder

Nightshade Corsets
08.2020 - 11.2022

Inventory Clerk

Community Natural Foods
01.2018 - 03.2020

Sales Associate

Hot Topic
02.2017 - 03.2020

Cashier

Calgary Co-Op Midtown Market
01.2014 - 01.2018

Assistant Manager/Inventory Manager

Suzy Shier
01.2011 - 01.2014

Academic Upgrading -

Bow Valley College

High School Diploma -

Forest Lawn High-school

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Krystin Woods