Krystin Sumner
Brandon,MB
Summary
A seasoned professional with a diverse background in varied roles such as an Office Administrator, Accounting Assistant, Direct Support Worker/Team Lead and an experienced Hairstylist. Proven track record of effective leadership and team management, ensuring simplified operations and efficiency. Well-versed in financial management with experience in accounting procedures. With administration experience, I contributed to excellent customer service through efficient operations. Additionally, I commit to bring creativity and client-focused service from years of experience in my successful career as a hairstylist, highlighting adaptability and a multifaceted skill set.
Overview
12
12
years of professional experience
Work History
Administrator/Accounting Assistant
Badger Creek Plumbing & Heating
Brandon, Manitoba
11.2019 - 06.2023
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input financial data and produced reports using Sage Accounting and Quickbooks
- Performed journal entries, month-end closing procedures and balance sheet reconciliations.
- Tracked funds, prepared deposits and reconciled accounts.
- Handled incoming phone calls and answered questions from customers, scheduling appointments, and managing calenders for other staff members to attend appointments.
- Reviewed project plans for large commercial projects and match required specifications from engineers creating a submittal package for approvals.
Direct Support Worker/Team Lead
Westman Opportunities
01.2019 - 11.2019
- Supervised daily activities and provided assistance to staff.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Improved quality of life for clients through compassionate care, effective communication supporting each individual with daily living activities.
- Provided crisis intervention and behavioral support, utilizing de-escalation techniques when necessary.
- Participated in ongoing training programs to stay current on industry trends and best practices for direct support work.
Hairstylist
Regis Salons
Brandon, Manitoba
08.2011 - 04.2019
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits which in turn increased salon revenue by upselling products and additional treatments during appointments.
- Counted and documented opening and closing cash amounts daily.
- Recorded notes for future reference about customer preferences and services delivered.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Developed loyal following of clients by providing high-quality services.
Education
Certification - Cosmetology
Systems Beauty College
Brandon07.2008
High School Diploma -
Crocus Plains Regional Secondary School
Brandon, MB06.2006
Skills
- Demonstrates exceptional customer service skills with a friendly, kind and outgoing demeanor, fostering a non-judgemental and welcoming environment
- Experience in effective inventory control and management to ensure product availability and minimize discrepancies
- Possesses extensive product knowledge and confidence in effectively communicating and promoting products or services
- Self motivated with the ability to also lead and inspire a team, fostering a positive and collaborative work environment
- Experienced in computer applications such as Word, Excel and Powerpoint
- Proactive problem-solving skills adept at addressing challenges and finding effective solutions to accommodate issues that occur
- Stays informed about industry trends, demonstrating a keen awareness of ever-changing market dynamics
- Effective communication skills, both verbal and written, for clear and efficient team and client interactions
Timeline
Administrator/Accounting Assistant
Badger Creek Plumbing & Heating
11.2019 - 06.2023
Direct Support Worker/Team Lead
Westman Opportunities
01.2019 - 11.2019
Hairstylist
Regis Salons
08.2011 - 04.2019
Certification - Cosmetology
Systems Beauty College
High School Diploma -
Crocus Plains Regional Secondary School
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