KRYSTEL CAPI
Palmdale
Summary
Experienced Certified Medical Interpreter and Certified Nursing Assistant with 6 years experience in Acute and Sub-acute settings as well a strong background in providing exceptional patient care across various healthcare environments including Surgical, PACU, ER, Med Surg and Rehabilitation. Adept at supporting medical staff in patient assessments, daily activities, Codes, and overall comfort, while leveraging bilingual proficiency to serve as a medical interpreter. Skilled in translating complex medical terminology and facilitating clear communication between patients and healthcare providers, ensuring accurate understanding and optimal care delivery.
Overview
10
10
years of professional experience
Work History
Spanish Medical Interpreter
Language Solutions
Monterey, CA
04.2025 - Current
- Facilitated clear communication between healthcare providers and Spanish-speaking patients.
- Translated medical documents, ensuring accuracy and cultural relevance.
- Assisted in training new interpreters on best practices and protocols.
- Managed scheduling for interpreter assignments to optimize resource utilization.
- Collaborated with medical staff to improve patient care through effective communication strategies.
- Promoted cultural awareness among healthcare staff, fostering an inclusive environment for all patients regardless of language background.
- Followed ethical codes to protect confidentiality of patient medical information.
CNA
PALMDALE REGIONAL MEDICAL CENTER
Palmdale, CA
10.2022 - Current
- Assisting up to 12 patients with Activities of Daily Living (ADLs) - bathing, dressing, grooming, feeding, toileting.
- Monitoring Vital Signs (temperature, pulse, respiration, blood pressure, oxygen saturation).
- Providing Comfort Measures (pain management, proper positioning).
- Patient Safety: 0% falls under my supervision due to proper fall prevention and audits.
- Wound Care: Basic wound care and reporting changes in wound condition.
- Collaborated with nurses and other healthcare professionals to deliver/interpret quality patient care and achieve optimal patient outcomes in both English and Spanish Language appropriate to cultural needs.
- Demonstrated proficiency in using electronic health records (EHR) to document patient information accurately and efficiently as well as proper HIPAA protocols to ensure patient privacy.
- Maintained a clean and organized patient care environment, adhering to proper infection control protocols such as COVID, C Diff, MRSA, and FLU.
CNA
ANTELOPE VALLEY CARE CENTER
Lancaster, CA
06.2021 - 02.2023
- Cared for pre and post operative patients in a sub-acute environment while conducting routine checks.
- Recorded patients temperature, pulse, and blood pressure with accurate and precise measuring, while ensuring proper positioning as necessary.
- Assisted patients with daily living activities, rendered hands on nursing care under direct RN supervision adhering to medical policies and procedures.
Caregiver
IN HOME CARE SERVICES
Palmdale, CA
01.2021 - 05.2022
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Provided on the clock, on call, in-home care assistance for 5+ elderly and hospice patients weekly.
- Followed patient care plan directives as recommended or instructed by a registered nurse.
- High level of professionalism with effective communication and interpersonal skills to provide emotional support to patients and their families in hospice and non-hospice environments.
Registered Behavior Technician
BAYADA
Kapolei, HI
11.2019 - 06.2020
- Documented patients' activities and behaviors into EHR system for recordkeeping.
- Planned and implemented individualized interventions as part of behavior treatment plans.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Coordinated care by interacting with doctors, nurses and other healthcare professionals.
- Developed activity plans and instructional materials to assist with treatment.
- Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
Paraprofessional
BAYADA
Kapolei, HI
01.2019 - 11.2019
- Offered students personalized educational, behavioral and emotional support.
- Document interventions and progress towards goals accurately and in a timely manner.
- Assisted children at stations during small-group learning periods.
- Observed students to help teachers identify potential learning blocks and opportunities for support.
- Applied positive reinforcement to redirect negative behaviors.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Used various exercises and repetition to assist students in learning foundational educational concepts.
Cashierschofield Main Exchange Cashier
AAFES
Wahiawa, HI
07.2018 - 07.2018
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Managed cash drawer, ensuring accurate balance at the end of each shift.
- Assisted in maintaining cleanliness and organization of checkout areas for improved efficiency.
- Trained new staff on operational procedures and customer service standards.
Manager
FIVE GUYS BURGERS AND FRIES
01.2016 - 06.2018
- Analyzed sales data, including profit and loss statements.
- Developed unique strategies to increase sales and customer satisfaction.
- Awarded “Shop Trophy” for consistent 100% scores in secret shopper over a period of time.
- Recruited, hired, and trained 10+ employees and developed them into productive team members.
- Reference: General Manager Shanel - (661) 233-4952.
Education
B.A. - Sociology
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
Northridge, CA12-2024
A.S. - Mathematical Sciences
ANTELOPE VALLEY COLLEGE
Lancaster, CA12-2017
Skills
- Spanish Language (reading/writing)
- Knowledge of Electronic Healthcare Records and HIPAA compliance
- Infection Control Practices
- CPI Training Certification (Active)
- CPR First Aid Certification (Active)
- Hub-CMI Certification (Active: #203058)
- CNA Certification (Active)
- ACTFL-OPI- Advanced High Certification (Spanish)
- Teamwork, Collaboration, Active Listening, and Critical Thinking
- Patient Care (Geriatric, Bariatric, Mental Health)
Timeline
Spanish Medical Interpreter
Language Solutions
04.2025 - Current
CNA
PALMDALE REGIONAL MEDICAL CENTER
10.2022 - Current
CNA
ANTELOPE VALLEY CARE CENTER
06.2021 - 02.2023
Caregiver
IN HOME CARE SERVICES
01.2021 - 05.2022
Registered Behavior Technician
BAYADA
11.2019 - 06.2020
Paraprofessional
BAYADA
01.2019 - 11.2019
Cashierschofield Main Exchange Cashier
AAFES
07.2018 - 07.2018
Manager
FIVE GUYS BURGERS AND FRIES
01.2016 - 06.2018
B.A. - Sociology
CALIFORNIA STATE UNIVERSITY NORTHRIDGE
A.S. - Mathematical Sciences
ANTELOPE VALLEY COLLEGE
Memberships
CSUN Pre-PA Club
MESA (Mathematics, Engineering, Science Achievement) Club