Krystel Dean
Valley Village
Summary
Dynamic owner/operator with a strong work ethic and proven success at Krystel’s Wash and Fold Services. Expert in operations management and business planning, enhancing service delivery and customer satisfaction. Skilled in time management and effective communication, consistently optimizing resources and fostering a collaborative team environment.
Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.
Overview
16
16
years of professional experience
Work History
Owner/Operator
Krystel’s Wash and Fold Services
07.2019 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Developed operational strategies to enhance service delivery and optimize resource allocation.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Managed daily business operations, ensuring compliance with industry standards and regulations.
- Increased customer satisfaction by providing high-quality services and timely communication.
Laundry Attendant
The Wash House Laundry
06.2015 - 06.2019
- Operated industrial washers and dryers to ensure optimal laundry processing.
- Sorted, washed, dried, and folded various fabrics with attention to care instructions.
- Maintained cleanliness and organization of laundry facilities for efficient workflow.
- Monitored equipment performance and reported maintenance needs promptly.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Provided exceptional customer service while receiving drop-off laundry orders from guests.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Restocked supply inventories and notified supervisors of shortages for customer convenience.
- Helped customers with choosing appropriate cleaning cycles and techniques.
- Delivered superior customer service by responding to inquiries and complaints.
Live-Out Nanny
Lucy Hall
01.2010 - 06.2015
- Supervised daily activities, ensuring safety and developmental growth for children.
- Planned and implemented age-appropriate educational and recreational activities.
- Developed customized schedules to promote healthy routines and consistency.
- Communicated effectively with parents regarding children's progress and needs.
- Managed household duties related to children's care, including meal preparation and laundry.
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Administered basic first-aid and medication in emergency situations.
- Transported children to and from activities using personal or family vehicle.
Education
Bachelor of Interior Design - Interaction Design
Los Angeles Mission College
Sylmar, CAHigh School Diploma -
Grant High School
Sherman Oaks, CASkills
- Business planning
- Operations management
- Documentation and reporting
- Hiring
- Human resources
- Accounting principles
- Cashflow management
- Strong work ethic
- Schedule management
- Time management
- Attention to detail
- Verbal and written communIications
Timeline
Owner/Operator
Krystel’s Wash and Fold Services
07.2019 - Current
Laundry Attendant
The Wash House Laundry
06.2015 - 06.2019
Live-Out Nanny
Lucy Hall
01.2010 - 06.2015
Bachelor of Interior Design - Interaction Design
Los Angeles Mission College
High School Diploma -
Grant High School