Krystalle-Lynne Maguire
Barrie,Canada
Summary
Goal-oriented professional seeking full-time role to leverage expertise and foster skill development. Proven track record in management operations with a focus on productivity and efficiency. Specialized in strategic planning, team leadership, and operational enhancements. Strong communicator and problem-solver, driving successful execution of business strategies and improving team performance.
Overview
12
12
years of professional experience
Work History
Store Manager/Key Holder/Assistant Manager
West49
Barrie, ON
01.2019 - 10.2024
- Promoted from keyholder to assistant manager within four months.
- Advanced to store manager after three years of demonstrated leadership.
- Effectively diffused tense situations while maintaining professionalism during stressful circumstances.
- Supervised daily operations, including shift scheduling and duty assignments.
- Provided exceptional service to customers through face-to-face interactions and phone communications.
- Maintained accurate sales transaction records using point-of-sale systems.
- Monitored employee attendance, timekeeping, and payroll information.
- Organized training sessions for new hires, ensuring workplace familiarity.
- Managed customer inquiries and complaints promptly, resolving escalated issues efficiently.
- Completed thorough opening, closing, and shift change functions to uphold operational standards.
Sales Associate
ARDENE
Barrie, ON
01.2017 - 01.2019
- Trained new team members on cash register operation, stock procedures, and customer service standards.
- Computed purchases and processed cash or credit payments accurately.
- Handled returns and exchanges per company policies to ensure customer satisfaction.
- Restocked shelves regularly to maintain optimal inventory levels.
- Managed opening and closing of cash registers, balancing drawers and organizing charge slips.
- Maintained cleanliness of shelves, counters, and tables to uphold store organization standards.
- Processed refunds in accordance with established company guidelines for returns and exchanges.
Sales Associate
ToysRus
Barrie, ON
12.2012 - 05.2014
- Organized promotional displays to enhance merchandise visibility and drive sales.
- Maintained an orderly work area and cash drawer for efficient operations.
- Greeted customers promptly and addressed inquiries to ensure satisfaction.
- Restocked shelves with merchandise to guarantee product availability.
- Engaged customers through effective interpersonal skills to foster relationships.
- Rebuilt shelves, racks, and displays to optimize merchandise presentation.
- Assisted customers in retrieving requested products to improve service quality.
Education
St. Joan of Arc Catholic High School - Ontario Scholar
St. Joan of Arc Catholic High School
ON, Canada01.2014
Skills
- Customer service excellence
- Budget management
- Staff training and development
- Quality assurance
- Adaptability and flexibility
- Multitasking ability
- Store operations management
- Marketing strategies
- Point of sale (POS) expertise
- Mathematical proficiency
- Problem-solving abilities
- Organizational skills
- Attention to detail
Accomplishments
- Onatrio scholar
- Full G License
- CPR / AED / First-Aid Certificate
Affiliations
- Enjoying the outdoors and gardening
- listening to live music
- Anything Lord of the rings
- passion for fashion
References
Available Upon Request
Timeline
Store Manager/Key Holder/Assistant Manager
West49
01.2019 - 10.2024
Sales Associate
ARDENE
01.2017 - 01.2019
Sales Associate
ToysRus
12.2012 - 05.2014
St. Joan of Arc Catholic High School - Ontario Scholar
St. Joan of Arc Catholic High School
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