Krystallé Thompson
Toronto,ON
Summary
Dedicated individual, offering skills from previous experience that are sure to identify and satisfy needs of customers. My goal is to work with an organization that offers quality service or products that benefit the daily lives of customers.
Overview
1
1
year of professional experience
Work History
Telecommunications Sales Representative
Telemarketing company
06.2018 - 12.2018
- Provided product information to potential customers, highlighting the features and benefits.
- Assisted existing customers with renewing subscriptions and upgrading services.
- Communicated with clientele to maintain customer satisfaction.
- Assisted customers with concerns or directed them to the correct department which could aid them.
Education
WHMIS -
Smart Start
Toronto, ON09-2015
GED -
TVO ILC
Toronto, ONCustomer Service Certification -
Smart Start
Toronto, ONRed Cross CPR/First Aid Certification -
Smart Start
Toronto, ONSmart Serve Certification -
Smart Start
Toronto, ONPersonality Dimension Training -
Smart Start
Toronto, ONSkills
- Ability to read, write and speak English fluently
- Excellent phone adequate
- Experienced with inbound, outbound and cold-calling
- Basic computer skills
- Works well independently
- Works well part of a group or team
- Ability to lead or direct others
- Ability to efficiently fullfill tasks when instructed
- Quick learning and problem solving skills
Timeline
Telecommunications Sales Representative
Telemarketing company
06.2018 - 12.2018
WHMIS -
Smart Start
GED -
TVO ILC
Customer Service Certification -
Smart Start
Red Cross CPR/First Aid Certification -
Smart Start
Smart Serve Certification -
Smart Start
Personality Dimension Training -
Smart Start