Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Krystal Villa

Clovis

Summary

Dynamic and results-driven professional with experience in education, healthcare administration, retail management, and customer service. Skilled at optimizing operations, enhancing client satisfaction, and leading diverse teams. Recognized for adaptability, attention to detail, and the ability to thrive in fast-paced environments. Fluent in Spanish with a commitment to exceeding goals and fostering positive, inclusive experiences.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Medical Receptionist

Fogg Remington Eyecare
Fresno
08.2025 - Current
  • Greet patients with professionalism and provide a welcoming environment.
  • Verify patient eligibility and insurance coverage prior to appointments.
  • Schedule follow-up appointments to ensure continuity of care.
  • Collect copays and process payments accurately.
  • Collaborated with team members to improve office workflow efficiency.
  • Coordinated communication between patients and healthcare providers.

Teaching Fellow

California Teaching Fellows
Fresno
10.2022 - 08.2024
  • Developed engaging lesson plans integrating real-world examples to boost student comprehension.
  • Used formative assessments to identify learning gaps, tailoring instruction for measurable academic progress.
  • Fostered multicultural awareness by incorporating diverse perspectives into curriculum.
  • Provided one-on-one tutoring to strengthen academic performance.
  • Applied effective classroom management techniques to maintain a positive learning environment.

Assistant Store Manager

Azkara
Clovis
10.2020 - 08.2024
  • Oversaw daily store operations including cash handling, opening/closing, and loss prevention.
  • Trained and mentored new hires on policies, customer service standards, and operational best practices.
  • Implemented merchandising strategies and maintained store appearance to maximize sales.
  • Supervised and evaluated staff, driving skill improvement and team productivity.

Retail Sales Associate

Tilly's
Clovis
11.2019 - 09.2020
  • Assisted customers with product selection, purchases, and returns, ensuring a positive shopping experience.
  • Maintained store cleanliness and organization, enhancing customer satisfaction.
  • Handled POS transactions, online orders, and gift card activations with accuracy.

Education

Liberal Studies -

Clovis Community College
Clovis, CA
01.2026 - 07.2029

High School Diploma -

Clovis High School
Clovis, CA

Skills

  • Patient & Client Relations
  • Classroom Management & Instructional Support
  • Team Leadership & Staff Development
  • Customer Service Excellence
  • Problem Solving & Conflict Resolution
  • Time Management & Organization
  • Multicultural Awareness & Inclusion
  • Process Improvement
  • Attention to detail
  • Team collaboration

Languages

Spanish, Native/Bilingual

Timeline

Liberal Studies -

Clovis Community College
01.2026 - 07.2029

Medical Receptionist

Fogg Remington Eyecare
08.2025 - Current

Teaching Fellow

California Teaching Fellows
10.2022 - 08.2024

Assistant Store Manager

Azkara
10.2020 - 08.2024

Retail Sales Associate

Tilly's
11.2019 - 09.2020

High School Diploma -

Clovis High School

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Krystal Villa