Krystal Valenzuela
Lodi
Summary
Professional Health Information Representative with a proven track record at Community Medical Centers, excelling in records management and customer support. Enhanced efficiency through EHR implementation and streamlined document retrieval processes. Meticulous attention to detail and a goal-oriented approach, ensuring compliance with HIPAA regulations and service delivery.
Overview
13
13
years of professional experience
Work History
Health Information Representative 2
Community Medical Centers
Stockton, CA
07.2016 - Current
- Managed patient records to ensure compliance with privacy regulations, HIPAA compliance, and organizational standards.
- Streamlined document retrieval processes to enhance efficiency in accessing medical information.
- Implemented electronic health record (EHR) systems to improve data entry and management workflows.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Knowledge of NextGen and Epic systems
- Converted paper records to digital format, contributing to more efficient a more efficient retrieval system..
- Input data into computer programs and filing systems.
Receptionist
Supercuts
Lodi, CA
10.2013 - 04.2016
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed front desk operations, ensuring efficient appointment scheduling and customer flow.
- Trained new staff on reception procedures and company policies to enhance workflow efficiency.
- Coordinated with stylists to maintain optimal workspace organization and supply inventory.
- Processed transactions efficiently, ensuring accuracy in cash handling and customer service.
Education
Associate of Science -
San Joaquin Delta College
Stockton05-2026
Skills
- Records management
- Data entry proficiency
- Paperwork processing
- Customer support
- Attention to detail
- Organizational skills
- Multitasking
- Multitasking Abilities
- Teamwork and collaboration
- Goal-oriented mindset
Timeline
Health Information Representative 2
Community Medical Centers
07.2016 - Current
Receptionist
Supercuts
10.2013 - 04.2016
Associate of Science -
San Joaquin Delta College