KRYSTAL SWEENEY
Los Angeles,CA
Summary
Housing and behavioral health professional with over three years of progressively responsible experience supporting high risk populations including individuals experiencing homelessness, justice involvement, substance use disorders and serious mental illness. Extensive experience within Permanent Supportive Housing (PSH), interim housing and Rapid Rehousing aligned systems serving Los Angeles County clients under DHS and DMH funded programs. Skilled in housing transition navigation, tenancy sustaining services, cross system coordination, data tracking, referral management and program compliance. Experienced in working collaboratively with multidisciplinary teams, contracted providers and county partners to ensure continuity of care, accurate documentation and successful housing outcomes. Brings a strong administrative and analytical foundation with demonstrated ability to manage client tracking systems, coordinate interagency communication, monitor program performance metrics and support implementation of housing based health programs.
Overview
19
19
years of professional experience
1
1
Certification
Work History
PSH ICMS Case Manager
Brilliant Corners
Los Angeles, CA
08.2023 - Current
- Support implementation of county funded housing programs serving a caseload of 20-40 clients exiting institutional settings and experiencing chronic homelessness
- Provide housing transition navigation including unit identification, lease up coordination, landlord engagement and move in support
- Deliver tenancy sustaining services through regular home visits, crisis intervention and housing stabilization planning
- Coordinate with Intensive Case Management Services (ICMS) providers, medical providers, behavioral health partners and community based organizations to ensure continuity of care
- Track referrals, monitor service engagement and ensure documentation compliance in accordance with county data requirements
- Maintain accurate client enrollment, housing placement and discharge records
- Collaborate with multidisciplinary teams to prevent eviction and support long term housing retention
- Monitor housing related expenditures including rental assistance coordination and supportive service linkages
- Participate in case conferencing and cross agency meetings to ensure appropriate housing matching and service alignment
- Work in hybrid environment including field based home visits, office collaboration and remote documentation
Caseworker – Residential Treatment Program
Asian American Drug Abuse Program (AADAP)
Los Angeles, CA
07.2022 - 07.2023
- Provided direct service support to a caseload of 25-35 justice involved and high risk clients with substance use and co-occurring disorders
- Coordinated referrals to medical, behavioral health and community resources
- Conducted crisis intervention and documented services in compliance with program standards
- Assisted clients with public benefits (GR, CalFresh, Medi-Cal) to stabilize income and support housing readiness
- Contributed to discharge planning and continuity of care coordination
- Facilitated structured groups using trauma informed and harm reduction approaches
Executive Assistant to Senior Vice President / Office Manager
U.S. Bank – Private Client Reserve
Los Angeles, CA
08.2007 - 10.2014
- Managed complex scheduling, data tracking, budget monitoring and reporting across multi state region
- Prepared analytical reports and presentations for executive leadership
- Tracked departmental expenditures and reconciled expense documentation
- Coordinated large meetings and multi agency communications
- Demonstrated strong ability to prioritize time sensitive projects and maintain regulatory compliance
Education
Business Major
Santa Monica College
SUD Counselor
CCAPP (California Consortium of Addiction Programs And Professionals)
Los Angeles, CA10-2022
Skills
- Rapid Rehousing & Permanent Supportive Housing (PSH)
- Interim Housing & Housing Navigation
- Justice Involved & High Risk Populations
- Maternal Health & Harm Reduction Approach (supportive service coordination)
- Intensive Case Management Systems (ICMS) Coordination
- Referral Tracking & Data Systems Documentation
- Program Enrollment & Discharge Management
- Housing Match Facilitation & Tenancy Support
- Interagency Liaison (DHS, DMH, Probation, CBOs)
- Monitoring & Compliance Support
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams)
- Expenditure & Documentation Tracking
Certification
- Registered Alcohol and Drug Technician (RADT)
- CPR Certified
- NPI Registered
- Valid California Driver License
Timeline
PSH ICMS Case Manager
Brilliant Corners
08.2023 - Current
Caseworker – Residential Treatment Program
Asian American Drug Abuse Program (AADAP)
07.2022 - 07.2023
Executive Assistant to Senior Vice President / Office Manager
U.S. Bank – Private Client Reserve
08.2007 - 10.2014
Business Major
Santa Monica College
SUD Counselor
CCAPP (California Consortium of Addiction Programs And Professionals)