Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Krystal Studesville

Palmdale

Summary

Dynamic and dedicated professional with a strong work ethic, experienced as a Medical Assistant at Talbert Medical Group. Proven ability in effective time management and client support, enhancing patient satisfaction through compassionate care and efficient operations. Skilled in medical records management and patient education, contributing to improved health outcomes.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Remote Personal Assistant

Transportation Financial Services
01.2016 - Current

Responsible for answering phone calls, responding to emails.

Medical Assistant

Edinger Medical Group
03.2009 - 04.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Medical Assistant

Talbert Medical Group
08.2005 - 03.2009
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Measured patient pulse oximetry.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Followed appropriate procedures to minimize patient's exposure to radiation.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Measured patient spirometry.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.

Education

No Degree -

CPR/AED/FIRST-AID
NATIONAL CPR FOUNDATION
07-2025

No Degree -

Home Care Aide Registry
Sacramento, CA
04-2017

Medical Assistance Certification -

Career Networks Institute
Costa Mesa, CA
12-2005

High School Diploma -

Thomas Jefferson High School
Los Angeles, CA
06-2004

Skills

  • Effective time management
  • Effective multitasking
  • Client support
  • Dedicated work ethic

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • DCA - Direct Care Aide

Languages

English
Full Professional

Timeline

Remote Personal Assistant

Transportation Financial Services
01.2016 - Current

Medical Assistant

Edinger Medical Group
03.2009 - 04.2016

Medical Assistant

Talbert Medical Group
08.2005 - 03.2009

No Degree -

CPR/AED/FIRST-AID

No Degree -

Home Care Aide Registry

Medical Assistance Certification -

Career Networks Institute

High School Diploma -

Thomas Jefferson High School
Krystal Studesville