Krystal M. Webb

• Clean a set number of residence rooms daily, including mopping, sweeping, vacuuming, dusting and sanitizing ,laundry services
• Maintain a professional, friendly attitude and built healthy relationships with residences
• Clean common areas, including office rooms, bathrooms ,bowling ally

Receptionist

Greet and help guide visitor’s and residents

Answer emails and phone calls And respond in a timely manner

Help with photocopying and other office duties

Book residents transportation services

• Accepted life insurance applications and other paperwork related to application and proof read them for any mistakes
• Answered office phone calls and emails related to prior applications
• Booked and maintained meetings rooms for independent insurance advisers and there clients
• Assisted clients with stationary and office equipment and helped with scanning,faxing and the printing of confidential/critical documents

• Established a large client base and maintained strong customer relationships
• Maintained and went beyond sales expectations
• Assisted with special events such holiday dinners and birthday parties
• Prepared and served orders, for both dine in and takeout
• Performed open and closing duties, Including cash out and deposits
• Completed cleaning duties that were required on a daily basis

• Responded promptly to customer calls regarding account status and billing information
• Assisted clients with troubleshooting technical issues (home networking)
• Recognized and resolved various technical (hardware, software application and operational) problems while working with a problem/call management system
• Installed, configured and supported software, hardware and connectivity components of 2000/XP work stations
• Supervised a team of call center representatives and assured the service level standards were being met and Conducted employee briefing and meetings
• Identified customers’ needs to recommend additional products and services based on telephone interviews