Jayden Lawson
Peterborough,ON
Summary
Committed and hardworking Customer Service professional with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Offering excellent communication, reliability and good judgement.
Overview
3
3
years of professional experience
Work History
Team Member
Tim Horton's
10.2023 - Current
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Worked effectively in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Packaged and stored food products following proper handling and preservation methods.
Cook/Server
Mylas Little Munchies
04.2023 - 10.2023
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Greeted customers entering store and responded promptly to customer needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
CO-OP
Marks Work Warehouse
02.2023 - 06.2023
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Managed fitting rooms efficiently by organizing garments according to size, style, and color while providing personalized assistance to customers as needed.
- Organized and participated in special store events, such as seasonal sales or launch parties, to attract new customers and boost overall revenue.
- Restocked shelves and organized displays in alignment with merchandising standards.
Cashier
Dollarama
07.2021 - 01.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service.
- Stocked, tagged and displayed merchandise as required.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Crestwood Secondary School
Peterborough, ON06.2023
Skills
- Money Handling
- Customer Service
- Cleaning
- Workplace Safety
- Chemical Handling
- Product Knowledge
- Flexible Schedule
- Continuous Development
- Attention to Detail
Timeline
Team Member
Tim Horton's
10.2023 - Current
Cook/Server
Mylas Little Munchies
04.2023 - 10.2023
CO-OP
Marks Work Warehouse
02.2023 - 06.2023
Cashier
Dollarama
07.2021 - 01.2022
High School Diploma -
Crestwood Secondary School
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