Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Krystal Lenstra

Port Dover,ON

Summary

Professional with strong expertise in property management, skilled in overseeing daily operations, tenant relations, and lease administration. Known for team collaboration and effective problem-solving, ensuring smooth operations and optimal results. Adept at adapting to changing needs and maintaining high standards in fast-paced environment. Reliable and proactive with skills in conflict resolution, budgeting, and property maintenance coordination.

Overview

17
17
years of professional experience

Work History

Personal Care Assistant

Self
01.2022 - 12.2023
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Administered medication under supervision of a registered nurse or physician.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.

Owner/Operator

Williams Elite Property Management
01.2021 - 11.2023
  • Developed business plan and budget to maximize profitability.

  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Created marketing strategies to drive revenue and increase brand visibility.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Implemented cost-saving measures across departments while maintaining quality standards.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Identified potential risks associated with operations in order to minimize liabilities.
  • Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Developed strategic partnerships with other businesses in order to expand reach into new markets.

General Manager

Lenco Investments Ltd
01.2007 - 09.2019
  • Responsible for the overall financial and operational management of residential and commercial properties
  • Aimed to minimize costs while keeping tenants satisfied
  • Tasked with addressing tenant concerns, collecting rent, dealing with maintenance, and managing the budget
  • Assisted clients with property acquisitions, guiding them through the entire process from initial search to closing transactions.
  • Evaluated success of marketing efforts periodically and adjusted strategies accordingly to optimize results while adhering to budget constraints.
  • Expanded client base by participating in networking events, seminars, trade shows, and other industry-related activities that provided exposure to potential customers.
  • Prepared detailed reports that analyzed property features, location, market conditions, and financial data to support decision-making processes for clients.
  • Liaised with property owners and management companies, maintaining strong partnerships that facilitated seamless transactions and enhanced client satisfaction.
  • Increased property sales by developing and implementing effective marketing strategies.
  • Established trust-based relationships with clients by maintaining professional integrity and providing honest advice based on expert knowledge of the industry.
  • Developed targeted advertising campaigns using print media, online platforms, social media channels, direct mailers, brochures, signage boards for maximum visibility of listed properties to prospective buyers or tenants.

Education

International Law -

Mohyla International University
Kyiv Ukriane
2008

Skills

  • Leasing and sales
  • Property tours and inspections
  • Financial budgeting and reporting
  • Preparing property agreements
  • Entrepreneurial
  • Skilled multi-tasker
  • Leasing operations
  • Landscaping and grounds maintenance
  • Vendor Management
  • Customer Service
  • Public relations
  • Strategic Planning
  • Project Management
  • Budget Planning
  • Cost Control
  • Market Analysis

Websites

Languages

English
Native or Bilingual
Ukrainian
Full Professional

Timeline

Personal Care Assistant

Self
01.2022 - 12.2023

Owner/Operator

Williams Elite Property Management
01.2021 - 11.2023

General Manager

Lenco Investments Ltd
01.2007 - 09.2019

International Law -

Mohyla International University

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Krystal Lenstra