KRYSTAL LANPHERE
Lancaster
Summary
Office professional prepared to bring high level of service and efficiency to team. Adept at managing front desk operations and ensuring seamless communication within office environment. Known for strong team collaboration and adaptability, ensuring reliable support and smooth office functions. Professional in administrative and front-desk roles with strong track record of enhancing office operations. Demonstrates expert communication, organizational, and multitasking skills, ensuring smooth daily functions and exceptional visitor experiences. Known for fostering collaborative environment, adapting to evolving needs, and consistently achieving outcomes that drive team success. Reliable, resourceful, and equipped to handle all aspects of reception with professionalism and efficiency.
Professional caregiver with strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care. Healthcare professional prepared to bring compassion and efficiency to caregiving roles. Extensive background in providing personal care and emotional support, ensuring client comfort and safety. Known for strong collaboration with healthcare teams and adaptability to meet client needs. Skilled in managing diverse care plans and building trust with clients and their families.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver-HHA
Maxim Healthcare
10.2024 - 06.2025
- Build positive relationships with seniors and children with disabilities. To utilize conflict resolution techniques to calm elderly/disabled clients suffering from dementia, autism, ADHD, epilepsy, parkinson, paralysis, surgeries, quadriplegic, etc.
- Prepare meals for seniors using specific dietary requirements formulated by doctors
- Act as a companion to bed-ridden seniors by playing games, talking, and working to keep seniors engaged and aware
- Worked with patients to ensure safe transfers from bed to mobility devices and from seated to standing
- Followed patient care plans and created reports on any changes for inclusion in their records
- Assisted residents with completing physical therapy and other activities as directed
- Assisted many clients with the maintenance and sanitation of their homes
- Assisted homebound clients with activities of daily living such as bathing, dressing, and personal hygiene tasks
- Performed light housekeeping duties including meal preparation and changing bed linens
- Reported any changes in physical or cognitive condition to family and/or medical providers
- Deliver compassionate in-home care to elderly patients, plan activities and trips, and provide support for activities of daily living (ADLs)
- Perform housekeeping tasks, including sanitation, cleaning, and laundry
- Provide companionship to clients to increase their overall sense of well-being and quality of life, including planning activities and field trips based on patient needs and interests
- Evaluate home care and living situations to ensure patient safety and prevent risk of injury, neglect, self harm, and inadequate medical care
- Deliver quality in-home companionship to elderly clients, plan activities for patients based on interests, and identify opportunities to improve quality of life
- Support activities of daily living (ADLs), including bathing, clothing, and toileting while maintaining client dignity
Office Manager/Assistant
J & P painting and construction
07.2019 - 09.2024
- Manage phone inquiries from patients, oversee scheduling for appointments, payroll, marketing, answering multiple phones, proposals, invoices, filing, and to always communicate calmly and patiently
- Coordinate with patients to reconcile past due payments, create payment plans, and identify solutions to eliminate aging accounts receivable
- Coordinated daily logistics and interfaced with external contractors throughout construction to identify solutions to roadblocks and improve project timelines
- Attended client meetings to review project progress and interfaced with local agencies to obtain construction permits for home build-outs
- Performed safety inspections on construction worksites and ensured compliance with safety standards across internal teams and subcontractors
- Served as the point of contact for HR matters, and identified solutions to employee conflicts and benefits issues
- Develop management training programs, and coach and mentor department leaders to enhance team performance and engagement
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Supported sales team by generating leads through targeted marketing strategies, thereby improving potential customer base.
Caregiver/Nanny
Self Employed
05.2014 - 07.2022
- Deliver medical care and full support to grandparents who were my patients at the time, including activities of daily living and mobility exercises
- Plan and organize a variety of entertainment activities designed to stimulate the brain and memory for grandparents
- Provide empathetic care to grandparents, including activities of daily living, bathing, grooming, and transport to doctor’s appointments
- Worked with patients to ensure safe transfers from bed to mobility devices and from seated to standing
- Assisted grandparents with the maintenance and sanitation of their home
- Performed routine medical care and maintained medical equipment according to instructions provided by healthcare professionals
- Administered medication according to instructions and maintained an up-to-date journal of medications taken
- Performed light housekeeping duties including meal preparation and changing bed linens
- Reported any changes in physical or cognitive condition to family and/or medical providers
- Perform housekeeping tasks, including sanitation, cleaning, and laundry
- Provide companionship to clients to increase their overall sense of well-being and quality of life, including planning activities and field trips based on patient needs and interests
- Evaluate home care and living situations to ensure patient safety and prevent risk of injury, neglect, self harm, and inadequate medical care
- Oversaw medication administration, obtained prescriptions from pharmacies, and organized medications to ensure safe and easy access for clients
- Prepared meals based on nutritional needs and sanitized surfaces and kitchen areas
- Transported patients to a from doctor’s appointments and managed calendars
- Served as a companion and caregiver to elderly clients suffering from terminal diseases, communicated with empathy and compassion, and identified opportunities to provide entertainment, meals, and activities to ensure high quality of life
- Ensured compliance with treatment plans and care protocols to maintain patient safety
Caregiver
Huntington Retirement
01.2009 - 03.2013
- Deliver medical care and support to geriatric patients, including activities of daily living (ADLs) and mobility exercises
- Plan and organize a variety of entertainment activities designed to stimulate the brain and memory for residents with Alzheimer’s or other dementias
- Lead small groups in modified exercise programs developed by the staff physical therapist, including chair yoga
- Provide empathetic care to elderly patients, including activities of daily living, bathing, grooming, and transport to doctor’s appointments
- Prepare meals for seniors using specific dietary requirements formulated by doctors
- Act as a companion to bed-ridden seniors by playing games, talking, and working to keep seniors engaged and aware
- Performed routine medical care and maintained medical equipment according to instructions provided by healthcare professionals
- Assisted many clients with the maintenance and sanitation of their homes
- Assisted homebound clients with activities of daily living such as bathing, dressing, and personal hygiene tasks
- Administered medication according to instructions and maintained an up-to-date journal of medications taken
- Performed light housekeeping duties including meal preparation and changing bed linens
- Reported any changes in physical or cognitive condition to family and/or medical providers
- Deliver compassionate in-home care to elderly patients, plan activities and trips, and provide support for activities of daily living (ADLs)
- Communicate changes in patient condition to licensed medical staff and family members to adjust healthcare plans and determine placement for long-term care facilities
- Perform housekeeping tasks, including sanitation, cleaning, and laundry
- Evaluate home care and living situations to ensure patient safety and prevent risk of injury, neglect, self harm, and inadequate medical care
- Transported patients to a from doctor’s appointments and managed calendars
- Deliver quality in-home companionship to elderly clients, plan activities for patients based on interests, and identify opportunities to improve quality of life
- Communicate with families and health care teams on patient condition, well-being, and emotional state and provide recommendations for in-home care
Caregiver
Sunnyside Retirement
01.2010 - 05.2012
- Provide empathetic care to elderly patients, including activities of daily living, bathing, grooming, and transport to doctor’s appointments
- Prepare meals for seniors using specific dietary requirements formulated by doctors
- Act as a companion to bed-ridden seniors by playing games, talking, and working to keep seniors engaged and aware
- Followed patient care plans and created reports on any changes for inclusion in their records
- Assisted residents with completing physical therapy and other activities as directed
- Assisted many clients with the maintenance and sanitation of their homes
- Assisted homebound clients with activities of daily living such as bathing, dressing, and personal hygiene tasks
- Performed light housekeeping duties including meal preparation and changing bed linens
- Worked with patients to ensure safe transfers from bed to mobility devices and from seated to standing
- Perform housekeeping tasks, including sanitation, cleaning, and laundry
- Evaluate home care and living situations to ensure patient safety and prevent risk of injury, neglect, self harm, and inadequate medical care
- Supported patients with activities of daily living (ADLs), including bathing, toileting, feeding, hygiene, and phone calls with physicians and family members
- Prepared meals based on nutritional needs and sanitized surfaces and kitchen areas
- Communicate with families and health care teams on patient condition, well-being, and emotional state and provide recommendations for in-home care
- Support activities of daily living (ADLs), including bathing, clothing, and toileting while maintaining client dignity
Education
Basic College Requirements - Nursing
El Camino College
Torrance, CA06.2009
High School Diploma - undefined
Gardena High School
Gardena, CA06.2007
Skills
- Caregiver
- Office Manager
- Bilingual (Spanish)
- Elderly care
- Problem-solving
- Dependable and responsible
- Daily living assistance
- Multitasking and organization
- Housekeeping
- Compassionate care
- Verbal and written communication skills
- First aid and safety
- Office management
- Organizational skills
- Data entry
- Customer relations
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Credit and collections
- Human resources
Certification
CPR/AED/FIRST AID CERTIFIED
Languages
Spanish
Native or Bilingual
Timeline
Caregiver-HHA
Maxim Healthcare
10.2024 - 06.2025
Office Manager/Assistant
J & P painting and construction
07.2019 - 09.2024
Caregiver/Nanny
Self Employed
05.2014 - 07.2022
Caregiver
Sunnyside Retirement
01.2010 - 05.2012
Caregiver
Huntington Retirement
01.2009 - 03.2013
Basic College Requirements - Nursing
El Camino College
High School Diploma - undefined
Gardena High School
Similar Profiles
Cierra MingoCierra Mingo
Agency Nurse at Amergis Healthcare Staffing formerly Maxim HealthcareAgency Nurse at Amergis Healthcare Staffing formerly Maxim Healthcare
Benjamin RotenbergBenjamin Rotenberg
School Health Aide at Maxim Healthcare (Amergis Healthcare Staffing)School Health Aide at Maxim Healthcare (Amergis Healthcare Staffing)
Issac Ortega-ValenzuelaIssac Ortega-Valenzuela
Paraeducator, Special Education at Amergis Healthcare Services / Maxim HealthcareParaeducator, Special Education at Amergis Healthcare Services / Maxim Healthcare
Jessica LopezJessica Lopez
Registered Nurse at Maxim Healthcare/Wexford HealthcareRegistered Nurse at Maxim Healthcare/Wexford Healthcare
Misael Garcia CasiqueMisael Garcia Casique
Registered Dental Hygienist at Western DentalRegistered Dental Hygienist at Western Dental