Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Jasper

Fresno

Summary

Dynamic property management professional with a proven track record at F.P.I. Management, excelling in tenant relations and maintenance coordination. Adept at enhancing occupancy levels and ensuring compliance with leasing regulations. Recognized for exceptional customer service and reliability, consistently fostering a welcoming community atmosphere while effectively managing rent collection and tenant inquiries.

Overview

28
28
years of professional experience

Work History

Assistant Community Director

F.P.I. Management
Fresno
11.2020 - Current
  • Handle the month-end reports when needed.
  • Managed maintenance requests, ensuring timely responses and resolutions.
  • Supported marketing efforts through social media and online posts such as craigslist.
  • Conducted property tours for prospective residents, highlighting key features.
  • Developed relationships with vendors to streamline service delivery and support.
  • Collaborated with team members to maintain a welcoming community atmosphere.
  • Performed regular inspections of vacant units prior to move-in day in order to guarantee their condition was acceptable before welcoming new tenants.
  • Monitored occupancy levels, and ensured compliance with all applicable regulations related to leasing.
  • Assisted in the daily operations of a residential community by responding to resident inquiries, resolving conflicts, and providing customer service.
  • Walked through properties to check for violations.
  • Reviewed delinquency reports regularly and took appropriate action when needed in order to reduce the rate of past due accounts receivables.
  • Ensured proper collection of rent payments from tenants while enforcing late fees when necessary.
  • Maintained accurate records regarding tenant information, rent payments, lease agreements, and other pertinent documents.
  • Conducted property tours for prospective residents, generated new leads, and processed rental applications.
  • Handle the move-in and move-out paperwork.
  • Yardi
  • Domuso
  • Leonardo
  • Adobe Acrobat
  • Windows
  • Google
  • Flex
  • Realpage/ On-site

Sam's Club Associate

Sam's Club
Fresno
05.2018 - 11.2020
  • Assisted members with product selection and inquiries in a fast-paced environment.
  • Stocked shelves and organized merchandise to enhance product visibility and accessibility.
  • Maintaining F.I.F.O
  • Maintained cleanliness and orderliness of store areas to ensure a welcoming atmosphere.
  • Participated in training sessions to improve product knowledge and service skills consistently.
  • Maintained a clean and organized work area at all times.
  • Forklift driver.
  • Club Pick up Associate
  • Produce Associate
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Trained new employees on daily tasks
  • Helped in other departments such as Cafe when needed
  • Completed day-to-day duties accurately and efficiently.

Shift Manager

Round Table Pizza, Inc
Madera
07.2004 - 05.2018
  • Assisted in resolving escalated customer service issues in a timely manner.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Ensured compliance with food safety regulations and quality standards.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained cleanliness and organization of work area.
  • Trained new employees on company policies, procedures, and job responsibilities.
  • Monitored inventory levels and placed orders for supplies as needed.
  • Helped employees accomplish tasks during peak periods.
  • Managed daily cash intake by counting out registers, and handling the closing paperwork.

Shift Manager

Rallys Fast Food Resturant
Madera
01.2001 - 09.2004
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Managed the scheduling of staff shifts to ensure adequate coverage at all times.
  • Enforced safety standards throughout the store including proper use of equipment.
  • Handled opening and closing paperwork.
  • Kept track of inventory
  • Maintaining that shits were covered.
  • Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
  • Ensured compliance with food safety regulations and quality standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Maintained cleanliness and organization of work area.

Shift Leader

Carls Jr Slacks Creek
Madera
05.1997 - 01.2001
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Scheduled team members for shifts based on business needs and customer demand.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Assisted in training new employees on shift operations.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Checked orders for quality and completeness.

Education

High School Diploma -

Madera High
Madera
06-1997

Fresno City College
Fresno, CA

Skills

  • Property management
  • Tenant relations
  • Maintenance coordination
  • Occupancy monitoring
  • Leasing
  • Customer service
  • Rent collection
  • Reliability

Timeline

Assistant Community Director

F.P.I. Management
11.2020 - Current

Sam's Club Associate

Sam's Club
05.2018 - 11.2020

Shift Manager

Round Table Pizza, Inc
07.2004 - 05.2018

Shift Manager

Rallys Fast Food Resturant
01.2001 - 09.2004

Shift Leader

Carls Jr Slacks Creek
05.1997 - 01.2001

High School Diploma -

Madera High

Fresno City College

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Krystal Jasper