Krystal Heroux
Cambridge,ON
Summary
Dynamic beauty consultant with proven success at Hudson's Bay, consistently exceeding sales targets and enhancing customer loyalty through effective communication and personalized consultations. Skilled in product knowledge and sanitation standards, I foster strong client relationships and collaborate with teams to create engaging in-store events, driving satisfaction and repeat business.
Overview
17
17
years of professional experience
Work History
Clinique Consultant
Hudson's Bay
06.2008 - 01.2023
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Provided a safe and hygienic environment for clients by consistently sanitizing tools, surfaces, and products according to industry standards.
- Enhanced client loyalty through consistent follow-up on their cosmetic needs and preferences.
- Collaborated with team members to plan and execute successful in-store events promoting new product launches.
- Increased customer satisfaction by providing personalized beauty consultations and product recommendations.
Fashion Fair Beauty Advisor
Hudson's Bay
04.2006 - 06.2008
- Helped achieve monthly sales goals by consistently meeting or exceeding personal targets set by management.
- Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.
- Maintained a clean, organized, and visually appealing counter space to create a welcoming environment for customers.
- Managed inventory effectively, ensuring adequate stock levels of popular products while minimizing overstock risks.
Education
High School Diploma -
George P Vanier
Hamilton, ON06-2003
Skills
- Effective communication
- Active listening
- Customer relationship management
- Team collaboration
- Sales achievement
- Product knowledge
- Sanitation standards
- Visual merchandising
Languages
French
Limited Working
Timeline
Clinique Consultant
Hudson's Bay
06.2008 - 01.2023
Fashion Fair Beauty Advisor
Hudson's Bay
04.2006 - 06.2008
High School Diploma -
George P Vanier
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