KRYSTAL HERNANDEZ
Palmdale
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
7
7
years of professional experience
Work History
Health Office Technician
Antelope Valley Union High School District
09.2024 - Current
- Provide first aid and health support to students and staff, assessing injuries and illnesses and responding to medical emergencies.
- Administer medications and monitor students with chronic health conditions, including diabetes and asthma, following physician orders and district protocols.
- Maintain confidential student health records, document health office visits, and enter medical information into district databases.
- Communicate with parents, school staff, healthcare providers, and administrators regarding student health concerns and follow-up care.
- Coordinate emergency response procedures and assist with accident reporting and health-related compliance requirements.
- Perform clerical and administrative duties, including scheduling, filing, record management, supply ordering, and report preparation.
- Support student well-being by providing health education, monitoring symptoms, and referring students to appropriate resources when needed.
- Maintain CPR/First Aid certification and ensure compliance with state, district, and health office regulations.
Campus Supervisor
Antelope Valley Union High School District
01.2024 - 09.2024
- Delivered wheelchairs and first aid supplies swiftly to injured students and faculty, supporting timely medical response across campus.
- Provided first aid support to students following physical altercations, including ice packs and band-aids.
- Facilitated positive interactions among students and staff through clear rule interpretation, enhancing campus community relations.
- Directed campus visitors to appropriate authorities, ensuring safety and reducing unlawful loitering incidents.
Custody Assistant
Los Angeles County Sheriff Department
04.2019 - 10.2023
- Assists in performing administrative and operational duties such as scheduling, maintaining unit logs and records, preparing reports or memoranda and other record keeping as directed.
- Answering phone calls resolving issues or service to the public.
Customer Service Representative
Walmart Supercenter
Lancaster
- Assisted customers by providing product and service information, resolving product and service problems, and suggesting information about other products and services.
Teacher Aide
YMCA Afterschool Child Care
Quartz Hill
- Coordinate and schedule field trips, offered detailed reports that outlined daily operations.
- Answer phone calls made by the public requesting information and assisting with concerns.
Park Ranger
City of Lancaster
Lancaster
- Receptionist at the Prime Desert Woodlands Reserve: Answer phone calls and assist with any questions or concerns, assist in scheduling visitation appointments.
Education
Some College units - General Education
Antelope Valley College
02-2016
High School Diploma -
Quartz Hill High School
06-2014
Some College (No Degree) - Current Student
College Of The Canyons
06-2026
Skills
- Patient care support
- Basic life support
- Customer service
- Record management
- Data entry proficiency
- Office machine operation
- Proficient in Word
- Proficient in Excel
- Proficient in Powerpoint
- Attention to detail
- Time management
- Ability to multitask
- Organized
- Team collaboration
- Critical thinking
- Patient care support
Timeline
Health Office Technician
Antelope Valley Union High School District
09.2024 - Current
Campus Supervisor
Antelope Valley Union High School District
01.2024 - 09.2024
Custody Assistant
Los Angeles County Sheriff Department
04.2019 - 10.2023
Customer Service Representative
Walmart Supercenter
Teacher Aide
YMCA Afterschool Child Care
Park Ranger
City of Lancaster
Some College units - General Education
Antelope Valley College
High School Diploma -
Quartz Hill High School
Some College (No Degree) - Current Student
College Of The Canyons