Krystal Elise Madrigal
Thousand Oaks
Summary
Dynamic bartender with over 7 years of diverse experience, including roles as a Junior Beverage Director and mixologist, excels in crafting unique beverage and dining experiences while upholding exceptional service standards in high-volume environments. Committed to continuous learning, actively pursuing further education in wine and sommelier certifications. Strong interpersonal skills enhance positive guest interactions and foster effective team collaboration. Eager to contribute expertise to a vibrant team dedicated to excellence in hospitality.
Overview
6
6
years of professional experience
Work History
Bartender
Sunset Hills Country Club
03.2026 - Current
- Collaborated with kitchen staff to create drink pairings that complemented menu items.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Utilized bar equipment proficiently to prepare a variety of beverages swiftly.
- Demonstrated knowledge of wine and spirits, providing informed recommendations to guests.
- Adhered to health and safety regulations, ensuring safe food and beverage handling practices.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Office Manager
Court Video Conference Services
01.2024 - Current
- Coordinated office activities and operations to ensure smooth workflow and efficiency.
- Managed scheduling and logistics for meetings, events, and video conferencing services.
- Developed and maintained filing systems to enhance information retrieval processes.
- Processed expenses and invoices accurately to support financial tracking initiatives.
- Implemented inventory management practices that reduced supply costs and waste effectively.
- Utilized office software to create documents, presentations, and reports efficiently.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Seasonal Bartender
ACME Hospitality (Pearl Social)
10.2025 - 01.2026
- Crafted and served handcrafted cocktails, enhancing the overall guest experience.
- Engaged with patrons to recommend drinks based on individual preferences.
- Maintained cleanliness and organization of the bar area for optimal service delivery.
- Executed seasonal bar setup to enhance customer experience during peak periods.
- Facilitated training programs for seasonal staff to enhance operational speed and consistency.
- Streamlined inventory management processes, resulting in reduced waste and improved efficiency.
Bartender
Oak & Iron
03.2024 - 08.2025
- Cultivated a welcoming environment for guests while managing a diverse cocktail menu. Fostered customer relationships to tailor drink selections based on individual tastes. Oversaw cleanliness and organization of bar area, adhering to health and safety regulations. Exhibited strong communication and multitasking abilities, particularly in high-volume service situations.
- Delivered exceptional service that resulted in a loyal customer base.
- Created unique cocktail recipes that highlight seasonal ingredients.
- Managed inventory and ordered supplies to ensure a well-stocked bar.
- Collaborated with staff to pair drinks with guests preference.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Jr. Beverage Director/Mixologist
Alexandria Restaurant Partner (ARP)
03.2021 - 11.2023
- Assisted in developing beverage programs that enhanced dining experiences. Crafted signature cocktails and supported bar staff in delivering high-quality service. Engaged with guests to provide personalized drink recommendations and aided in training new team members. Managed inventory and maintained compliance with industry regulations.
- Conducted regular inventory audits to maintain accurate stock levels and minimize discrepancies.
- Trained bar staff on mixology techniques and customer service best practices.
- Collaborated with kitchen teams to create beverage pairings that complemented menu offerings.
- Developed and implemented training programs focused on advanced cocktail techniques for staff.
- Implemented inventory management strategies that reduced costs and improved efficiency.
- Fostered a collaborative team environment that enhanced overall service quality.
- Assisted the following restaurants and rotate menus (Ada's on the River, Barca Wine Bar, Majestic Cafe)
Bartender (Special Events)
Chaplains Ramen Bar
02.2023 - 10.2023
- Executed beverage mixing and serving during high-demand special events at Chaplains Ramen Bar.
- Delivered exceptional service during special events, leading to positive guest experiences.
- Collaborated with event coordinators to create customized drink menus.
- Participated in staff meetings to discuss menu updates and improve service strategies.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Managed bar supplies and ensured timely service throughout events.
- Received commendations from guests for outstanding service and drink quality.
Bartender/Mixologist
Mishas Coffee Shop
01.2023 - 08.2023
- Crafted innovative cocktails and beverages, enhancing customer satisfaction and repeat business.
- Managed inventory levels, ensuring optimal stock for service and minimizing waste.
- Trained and mentored junior bartenders, fostering a collaborative team environment.
- Coordinated beverage service for events, delivering tailored experiences for clients.
- Maintained cleanliness and organization of bar area, adhering to health and safety standards.
- Assisted in planning promotional events, driving customer engagement and increased sales.
Bar Manager
Mackies Steakhouse
03.2020 - 03.2021
- Managed bar operations, ensuring seamless service and guest satisfaction.
- Crafted innovative cocktails and curated beverage menus tailored to seasonal offerings.
- Oversaw inventory control, reducing waste and optimizing cost management.
- Coordinated special events and promotions, enhancing guest engagement.
- Trained and mentored staff on mixology techniques and customer service excellence.
- Assisted in creating marketing materials to promote seasonal drink offerings.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
Associates Degree -
Santa Barbara Community College
06-2012
Hospitality Training Course - undefined
Alexandria, VA06-2023
Ice Sculpting Course - undefined
Washington, D.C.02-2022
Skills
- Customer Service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Cash register operation
- Hospitality service expertise
- Beverage Management
- Mixology Techniques
- Inventory Control
- Event Coordination
- Wine Pairing
Websites
Timeline
Bartender
Sunset Hills Country Club
03.2026 - Current
Seasonal Bartender
ACME Hospitality (Pearl Social)
10.2025 - 01.2026
Bartender
Oak & Iron
03.2024 - 08.2025
Office Manager
Court Video Conference Services
01.2024 - Current
Bartender (Special Events)
Chaplains Ramen Bar
02.2023 - 10.2023
Bartender/Mixologist
Mishas Coffee Shop
01.2023 - 08.2023
Jr. Beverage Director/Mixologist
Alexandria Restaurant Partner (ARP)
03.2021 - 11.2023
Bar Manager
Mackies Steakhouse
03.2020 - 03.2021
Hospitality Training Course - undefined
Ice Sculpting Course - undefined
Associates Degree -
Santa Barbara Community College