Summary
Overview
Work History
Education
Skills
Timeline
Generic

Krystal Ayers

Folsom

Summary

Dynamic and customer-focused professional with a proven track record at Instacart, delivering exceptional service and enhancing customer satisfaction. Skilled in route optimization and inventory management, I excel in teamwork and maintain a positive attitude, ensuring timely and accurate order fulfillment while fostering strong relationships with clients.

Overview

24
24
years of professional experience

Work History

Delivery Driver

DoorDash
10.2021 - Current
  • Delivered food orders to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Enhanced customer satisfaction by delivering orders promptly and accurately.

Personal Shopper

Instacart
08.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer drop off
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Inventory Clerk

WIS Inventory
03.2002 - 06.2002
  • Maintained inventory count, tracked usage, and documented variances.
  • Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
  • Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
  • Completed physical inventory counts each month.

Cashier

Petsmart
04.2001 - 06.2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

General Studies

Keema High School
Sacramento, CA
06.2002

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration

Timeline

Delivery Driver

DoorDash
10.2021 - Current

Personal Shopper

Instacart
08.2021 - Current

Inventory Clerk

WIS Inventory
03.2002 - 06.2002

Cashier

Petsmart
04.2001 - 06.2001

General Studies

Keema High School

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Krystal Ayers