Krysta Siddiqui
Edmonton,AB
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
Work History
Cocktail Server
River Cree Resort & Casino
07.2022 - 12.2022
- Determined customer preferences to suggest appropriate cocktails and increase sales.
- Anticipated guest needs and provided proactive service.
- Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
- Maintained clean and organized bar area.
- Communicated with guests to record orders and assess needs.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Answered customers' questions, recommended items, and recorded order information.
Administrative Assistant
Travel Guardian
07.2021 - 10.2021
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Updated and maintained customer databases to increase customer retention.
- Communicated benefits and information regarding international travel insurance with clients and obtained best rates.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination
- Recommended travel insurance plans to customers to reduce uncertainty and risk of financial loss
Personal Assistant
E & S
06.2018 - 11.2019
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to professionals by managing mail, scheduling appointments and other administrative tasks.
Education
High School Diploma -
Queen Elizabeth School
Edmonton, ABNo Degree - Currently Attaining My Full Esthetician Diploma
European Institute Of Esthetics
Edmonton, ABSkills
- Process Payments
- Clerical Support
- Customer and client relations
- Professional demeanor
- Telephone skills
- Scheduling
- Office Administration
- Spreadsheet Management
- Filing
- Appointment Scheduling
- Workflow Optimization
- Microsoft Outlook
Languages
English
Full Professional
Timeline
Cocktail Server
River Cree Resort & Casino
07.2022 - 12.2022
Administrative Assistant
Travel Guardian
07.2021 - 10.2021
Personal Assistant
E & S
06.2018 - 11.2019
High School Diploma -
Queen Elizabeth School
No Degree - Currently Attaining My Full Esthetician Diploma
European Institute Of Esthetics
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