Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kryst Alvarez

Fresno

Summary

Dynamic and results-driven professional with extensive experience at IHOP, excelling in employee training and customer service. Proven ability to motivate teams and enhance performance through effective communication and safety compliance. Skilled in inventory management and POS operations, consistently delivering exceptional dining experiences while fostering a collaborative work environment. Talented professional with expertise in Trainer role. Dynamic public speaker known for meeting demanding training schedules and exceeding management expectations. Considered valuable asset to any team. Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction.

Overview

4
4
years of professional experience

Work History

Waitress Trainer

IHOP
Fresno
02.2008 - 07.2009
  • Motivate and organize crew
  • resolve employees conflict
  • complete hours shift
  • intergrity showing up on time
  • communicating effectively
  • teamwork and collaborating
  • multitasking
  • customer service attention and detail
  • great order taker
  • always have a great attitude
  • Conducted role play activities to illustrate appropriate behavior when dealing with difficult customers.
  • Assessed waiters' knowledge of restaurant policies and procedures related to customer service standards.
  • Conducted refresher courses for experienced waiters on updated menu items and recipes.

Shift Leader

Jack in the Box
Fresno
04.2005 - 10.2007
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.

Education

High School Diploma -

BIG High SCHOOL
Fresno, CA
09-2025

Skills

  • Customer service
  • Employee training
  • Sales reporting
  • Safety compliance
  • Inventory management
  • Team collaboration
  • Energy and enthusiasm
  • Personal grooming
  • Employee engagement
  • Team motivation
  • Kitchen communication
  • Employee mentoring
  • Point of sale (POS) system operations
  • Dining customer service
  • Food presentation
  • Food station setup
  • Safe food handling
  • Menu presentation
  • Dish preparation
  • Quality control
  • Waiting tables

Timeline

Waitress Trainer

IHOP
02.2008 - 07.2009

Shift Leader

Jack in the Box
04.2005 - 10.2007

High School Diploma -

BIG High SCHOOL
Kryst Alvarez