Kryssan Russell
Vallejo
Summary
Dynamic Sales Associate with proven expertise at Kohls Department Store, excelling in customer service and merchandise display. Recognized for resolving customer complaints with empathy, fostering loyalty, and enhancing sales. Strong teamwork and problem-solving skills, adept at cash register operations and maintaining store visual appeal, contributing to a positive shopping experience.
Overview
1
1
year of professional experience
Work History
Sales Associate
Kohls Department Store
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Loaded and unloaded trucks.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
Education
High School Diploma -
Edward H. White Highschool
Jacksonville, FL05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Merchandise display
- Sales training
- Excellent people skills
- Flexible schedule
Timeline
Sales Associate
Kohls Department Store
08.2024 - Current
High School Diploma -
Edward H. White Highschool
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