Dynamic and adaptable individual with experience in fast-paced retail and food service settings. Known for attention to detail and effective decision-making, ready to contribute to improved customer experiences and operational efficiency.
Overview
3
3
years of professional experience
Work History
Bobarista
Sweet Boba Co.
2025.05 - Current
Prepared and served high-quality boba tea and specialty drinks.
Managed inventory by restocking supplies promptly.
Input orders into point of sale system and handled customer payments.
Retail Cashier
N.CAT
2024.06 - 2024.08
Assisted customers with product inquiries and provided excellent service.
Resolved customer complaints with expertise and composure.
Operated a cash register and handled cash/credit transactions accurately, selling up to 400 transactions per shift.
Crew Team Member
Sul & Beans
2024.04 - 2024.06
Provided excellent customer service to maintain a positive atmosphere for guests.
Maintained cleanliness and organization of kitchen equipment and workstations.
Communicated effectively with front-of-house staff to coordinate orders efficiently.
Team Lead
HAO Sweet
2023.06 - 2023.08
Supervised daily operations, fostering efficient workflow and enhancing team collaboration.
Implemented customer service protocols, increasing guest satisfaction.
Trained new staff on procedures and company standards, improving service quality.