KRUTIKA BHANOT
Airdrie,Canada
Summary
Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Evanston Physiotherapy & Massage Clinic
, Canada
03.2021 - Current
- Communicating with clients at front desk via phone, in person and via e-mails
- Scanning, photocopying & faxing documents to the appropriate Clinics, Lawyers & Insurance companies
- Make sure all the data is entered correctly and within the timeframe
- Organize the files in correct order to ensure quick availability when and where needed
- Ensure office equipment is properly cleaned and maintained
- Ensure high level of professionalism amongst the therapists and their assistants
- Keeping all the records safe to maintain the privacy of the patients
- Follow up with lawyers and legal departments to avoid any delays in meeting deadlines
Office Administrative Assistant
Link Canada Immigration
, Canada
05.2019 - 02.2021
- Communicating with clients via phone, in person and via e-mails in collecting information & completing forms and advising them of file progress & documents
- Data entry in all immigration forms
- Mailing files using computerized Waybill
- Scanning, photocopying & faxing documents
- Make sure all the inventories and deadlines are met within timeframe
- Maintain office filing and storage systems
- Ensure office equipment is properly maintained and serviced
- Keep office area clean and tidy
- Maintain positive and friendly environment
- Arrange travel related itineraries and make reservations, if any
Chartered Legal Secretary (Customer Legal Relations Department)
Antarctic Industries Limited
, India
11.2015 - 01.2019
- Assisted in developing pipeline for new retail customer relations opportunities
- Evaluated business and industry requirements for each existing and prospective account
- Managed and maintained key strategic client relationships
- Fostered and sustained important successful business partnerships
- Adherence to all applicable laws in the reputed company
- Record and prepare minutes of meetings, seminars and conference
- Direct and control corporate governance and regulatory compliance procedures within establishment
Retail Customer Executive
Shree Balaji International
, India
04.2014 - 03.2015
- Reached or exceeded quotas and objectives on a regular basis
- Maintained pipeline records and updated as required
- Performed troubleshooting to anticipate account complications and client queries
- Maintained and updated relationship maps for current and prospective clients
- Conducted research on current retail industry services trends and news
- Assisted with training staff in integrated customer solutions
Education
Master’s Degree - Commerce (BPCG)
IGNOU
India01.2018
Professional Degree - Company Secretary
The Institute of Companies Secretaries of India
Delhi, India01.2015
Bachelor’s Degree - Commerce
Punjab University
India01.2012
Skills
- Service Excellence
- Channel Strategy Development
- Corporate Management Services
- Collaborative Teamwork
- Strong verbal skills
- Microsoft Office Proficiency
- Timely Meeting Organization
- Quality Assurance
- Time Management Expertise
- Data Organization
- Organizational Communication
- Task Prioritization
- Client Engagement
- Effective Scheduling
- Accurate Minute Keeping
Timeline
Administrative Assistant
Evanston Physiotherapy & Massage Clinic
03.2021 - Current
Office Administrative Assistant
Link Canada Immigration
05.2019 - 02.2021
Chartered Legal Secretary (Customer Legal Relations Department)
Antarctic Industries Limited
11.2015 - 01.2019
Retail Customer Executive
Shree Balaji International
04.2014 - 03.2015
Master’s Degree - Commerce (BPCG)
IGNOU
Professional Degree - Company Secretary
The Institute of Companies Secretaries of India
Bachelor’s Degree - Commerce
Punjab University
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