Krutarth Shukla
Surrey,BC
Summary
Dynamic Table Games Dealer with a proven track record at Grandvilla Casino, excelling in customer service and cash management. Recognized for keen observation and problem-solving skills, I effectively monitored player behavior and resolved disputes, enhancing the gaming experience while ensuring compliance with regulations. A reliable team player committed to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Table Games Dealer
Grandvilla Casino
03.2023 - Current
- Dealt various table games, ensuring compliance with gaming regulations and house rules.
- Provided exceptional customer service, enhancing guest experience at gaming tables.
- Managed cash transactions accurately, maintaining integrity in game operations.
- Monitored player behavior, addressing disputes and promoting fair play standards.
- Performed management duties and supervision of multiple tables.
Cashier
Choices Markets
01.2023 - 03.2023
Learned floor lever management and responsibility designation at the bottom level management. Delegation of responsibilities and taking charge
Education
High School -
School of Achievers
Gandhinagar, Gujarat, India Certificate - Human Resources Management
International Business Management Institution
Berlin, Germany 09.2023
Skills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Team player mentality
- Teamwork and collaboration
- Problem-solving
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
All the listed certifications has helped me understand Human Resources Management more clearly and has taught me to learn and improve at every stage of management
Timeline
Table Games Dealer
Grandvilla Casino
03.2023 - Current
Cashier
Choices Markets
01.2023 - 03.2023
High School -
School of Achievers
Certificate - Human Resources Management
International Business Management Institution
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