Krutagny Thakkar
Windsor,Ontario
Summary
Experienced customer service professional with a background in retail operations. Skilled in managing store activities, promoting sales, and resolving customer inquiries effectively. Proficient in Microsoft Office Suite and currently pursuing further education in Office Administration. Proven ability to multitask, problem-solve, and work collaboratively in fast-paced environments. Seeking opportunities to leverage skills and contribute to organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Intern
Huron Shores Property Management
04.2024 - 04.2024
- Maintained electronic and paper filing systems for easy retrieval of information.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Customer Sales Representative
Circle K
04.2022 - Current
- Managed daily operations, including cash handling, inventory management, and customer service
- Provided exceptional customer service, resolving inquiries, and promoting sales
- Oversaw opening and closing procedures, ensuring adherence to company protocols
- Conducted regular stock checks, restocked shelves, and controlled vendor relationships
- Implemented promotional strategies to drive sales and increase customer engagement
- Resolved customer complaints promptly and effectively to maintain satisfaction
- Supervised and trained team members on company policies, procedures, and customer service standards
- Built strong relationships with clients through attentive service, leading to repeat business and referrals.
- Emphasized product specifications to meet customer needs.
Burrito Artist
Quesada Burrito and Tacos
03.2023 - 12.2023
- Understand and adhere to the daily cash count multiple times a day without any loss
- Demonstrated a friendly and helpful attitude
- Pursued all regulations concerning food, building and fire codes
- Maintained a clean and tidy appearance of the store
- Trained new employees in in-store procedures
- Improved overall store cleanliness through diligent maintenance of food preparation areas and dining spaces.
Education
Office Administration - Executive -
St. Clair College of Applied Arts And Technology
Windsor, ON04.2024
Skills
- Problem Solving
- Time Management
- Microsoft Office
- Customer Services
- Sage 50
- Teamwork
- Multitasking
- Great Communication
- Database entry
- File Organization
- Payroll
- Administrative Support
- Scheduling appointments
Certification
- Microsoft Office Specialist: Excel (Office 2019).
- Microsoft Office Specialist: Word Office 2019).
References
- Melissa Jraije - Professor
- Chantelle Meadows - Internship Supervisor
cmeadows@hspm.ca
Timeline
Intern
Huron Shores Property Management
04.2024 - 04.2024
Burrito Artist
Quesada Burrito and Tacos
03.2023 - 12.2023
Customer Sales Representative
Circle K
04.2022 - Current
Office Administration - Executive -
St. Clair College of Applied Arts And Technology
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