Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Krushil Patel

Hamilton,ON

Summary

Dynamic leader with a proven track record at The Taco Station Inc, excelling in operations management and team building. Spearheaded initiatives that drove business growth, enhanced team productivity, and fostered high employee satisfaction. Skilled in problem resolution and staff development, achieving operational excellence without exceeding budget constraints.

Overview

9
9
years of professional experience
1
1
Certification

Work History

General Manager

The Taco Station Inc
06.2022 - Current
  • Assisted in recruiting, hiring, and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Maximized operational excellence by mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Observed each employee's strengths and initiated a mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Assistant Manager

Taco Bell
08.2019 - 11.2021
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Generated repeat business through exceptional customer service.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Shift Supervisor

Tim Hortons
03.2016 - 03.2019
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Completed store opening and closing procedures and balanced tills.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
  • Cleaned and maintained kitchen equipment and oven.
  • Followed food safety standards when handling ingredients.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.

Education

Associate of Applied Science - Computer Networking

Mohawk College of Applied Arts And Technology
Hamilton, ON
12-2019

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Time management
  • Staff training/development

Languages

English
Full Professional

Certification

- Smart Serve

- Food Handlers Certificate

Timeline

General Manager

The Taco Station Inc
06.2022 - Current

Assistant Manager

Taco Bell
08.2019 - 11.2021

Shift Supervisor

Tim Hortons
03.2016 - 03.2019

Associate of Applied Science - Computer Networking

Mohawk College of Applied Arts And Technology

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Krushil Patel