• Dedicated Customer Service Representative and Retail store supervisor dedicated to providing quality care for ultimate customer satisfaction.
Hardworking Cook with several years of experience working in fast-paced kitchens. Adept in working with other culinary professionals to achieve goals and ensure customer satisfaction.
• Supervise, orients, trains, schedules, monitors, evaluates, and provides direction to store staff and volunteers, complete timesheets, and attendance records.
• Ensuring proper coverage of retail salesclerks during business hours.
• Open and close the store, including counting cash, opening, and closing cash registers and creating staff assignments.
• Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Preparing and tracking invoices; reporting expenses in expense logging system.
• Assisted with food preparations prior to service.
• Followed recipes closely and served food in accordance with restaurant serving guidelines.
• Ensured that all needed supplies were present before work.
• Made sure food at my station was ready before needed.
• Adhered to Food Safety Regulations.
• Maintained up-to-date licenses and training certificates.
• Supervise and coordinate activities of sale and operational staff.
• Assist in hiring decisions and arrange training for the employees.
• Oversee the activities of staff and regularly track and report the performance of the team.
• Sell stock; authorize payments and return of the merchandise.
Make report on sales figures, merchandising and staff issues.
• Kept records, calendars, and company information accessible.
• Helped to achieve increases in sales.
• Redirected calls as needed and worked with my supervisor to address any outstanding issues or concern.
Upheld the highest standards of honesty and integrity