Krupa Patel
Brandon,MB
Summary
Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.
Overview
3
3
years of professional experience
Work History
Team Leader
Sobeys westend
Brandon
12.2023 - 10.2025
- Coordinated inventory management to maintain stock levels and product availability.
- Resolved customer inquiries and complaints with a focus on satisfaction.
- Implemented process changes to enhance efficiency in store operations.
Customer Service Manager
Aum group of companies
Toronto, Ontario
06.2022 - 09.2023
- Assisted customers with inquiries and product information.
- Collaborated with team members to enhance service delivery processes.
- Organized training materials for new staff members.
Education
BBA - Business Administration
Seneca College of Applied Arts And Technology
North York08-2024
Skills
- Inventory management
- Customer relationship management
- Process improvement
- Staff training
Timeline
Team Leader
Sobeys westend
12.2023 - 10.2025
Customer Service Manager
Aum group of companies
06.2022 - 09.2023
BBA - Business Administration
Seneca College of Applied Arts And Technology