Aryan Patel
Timmins
Summary
Highly motivated Construction Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
The Home Depot Inc
03.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Car Detailer
Active Collision
01.2025 - 04.2025
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
- Provided exceptional customer service and addressed customer inquiries.
Assistant Driller
Orbit Garant Drilling
05.2024 - 09.2024
- Enhanced drilling efficiency by implementing proper drilling techniques and maintaining equipment.
- Maintained accurate drilling records, ensuring timely submission of reports for analysis and decision-making purposes.
- Maintained open lines of communication between departments, enabling seamless coordination of efforts throughout entire operation lifecycle.
- Conducted regular safety inspections on equipment, eliminating potential hazards before they could cause accidents or downtime.
- Managed inventory levels of drilling tools and materials, minimizing delays due to lack of resources.
- Contributed to increased operational efficiency by providing valuable input during planning meetings and suggesting improvements where necessary.
- Increased safety awareness through conducting thorough pre-job safety meetings and consistently adhering to company protocols.
Customer Service Representative
Esso Truck Stop
10.2022 - 05.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
Customer Service Manager
Walmart
05.2022 - 11.2023
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
Founder
Enligthened Thoughts
06.2021 - 05.2022
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Created and monitored promotional approaches to increase sales and profit levels.
- Conducted target market research to scope out industry competition and identify advantageous trends.
Education
GED -
Northern College of Applied Arts And Technology
South Porcupine, None04-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Verbal/written communication
- Sales expertise
- Complex Problem-solving
- Sales strategies
- Retail store operations
Languages
English
Full Professional
Certification
- Forklift License - July 2024
Interests
- Graphic Design
- Community Cleanup
- I have a passion for photography and editing photos
- Volunteering
- Auto Repair/Restoration
Timeline
Car Detailer
Active Collision
01.2025 - 04.2025
Assistant Driller
Orbit Garant Drilling
05.2024 - 09.2024
Sales Associate
The Home Depot Inc
03.2023 - Current
Customer Service Representative
Esso Truck Stop
10.2022 - 05.2024
Customer Service Manager
Walmart
05.2022 - 11.2023
Founder
Enligthened Thoughts
06.2021 - 05.2022
GED -
Northern College of Applied Arts And Technology
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