Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Krupa Harji

Winnipeg,MB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
Certification

Work History

Sales Associate Seasonal

Santa’s Polo Park
10.2022 - 12.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Used in-store system to locate inventory and place special orders for customers.

Education

Bachelor of Arts - Psychology

University of Manitoba
Winnipeg, MB
06.2024

College Certificate - Psychology

International College of Manitoba
Winnipeg, MB
05.2021

High School Diploma -

Melvin Jones Lions Academy
Nakuru, KE
06.2019

Skills

  • Inventory Control
  • Product Sales
  • Order Processing
  • Promotional support
  • Upselling
  • Customer Needs Assessment
  • Payment Processing
  • Excellent people skills
  • Retail Store Operations
  • Stocking and Receiving
  • Cash Register Operation
  • Verbal/written communication
  • Cash Handling
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Goal-Oriented
  • Customer Service
  • Problem-Solving

Languages

English
Native or Bilingual
Gujarati
Full Professional
Hindi
Professional Working
Urdu
Professional Working
Swahili
Professional Working

Certification

St. John Ambulance
Basic First Aid, CPR C & AED

(July,2024-July 2027)

Timeline

Sales Associate Seasonal

Santa’s Polo Park
10.2022 - 12.2022

Bachelor of Arts - Psychology

University of Manitoba

College Certificate - Psychology

International College of Manitoba

High School Diploma -

Melvin Jones Lions Academy

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Krupa Harji