Krunali Solanki

Achieved compliance with CFIA, FDA, and customer standards through effective development and maintenance of plant quality programs in food manufacturing. Enhanced QA operations by coordinating daily activities and supporting QA technicians in inspections, documentation, and issue resolution. Streamlined management of product specifications, customer quality requirements, ingredient information, allergen statements, and finished product documentation for Canadian and U.S. markets. Improved quality assurance by conducting premise inspections, identifying non-conformances, and ensuring timely closure of corrective and preventive actions. Resolved customer complaints through thorough investigation, root cause analysis, and detailed reporting. Strengthened audit processes by assisting with internal and external audits, including document preparation, participation, and follow-up on non-conformities. Maintained accurate QA records and databases, ensuring traceability and audit readiness. Provided insights by reviewing quality and food safety data, analyzing trends, and reporting findings for management review. Fostered collaboration with production operations and external stakeholders to effectively address quality issues and promote continuous improvement initiatives.

• Perform or assist in daily quality and food safety related decision making based on established processes to ensure products meet the quality standards and food safety requirements of corporate standards and its' customers
• Product HOLDs on floor, product sample collections (shelf life, daily product cuttings) and quarantine management requirements as required
• Performed daily monitoring and verification tasks as outlined in the HACCP program and issue corrective actions for deviations
• Participated in projects and meeting with the goal of improving food safety and food quality
• Provided support and coaching to employees and production management to maintain and improve their QA practices and procedures
• Identified issues, analyzed information and provided solutions to problems.

• Consistently exceeded daily production goals through strong time management and work ethic
• Performed hands-on tasks including packaging, inventory management, sanitation, and waste handling
• Maintained clean and organized work areas following strict safety procedures
• Conducted routine quality checks before starting operations
• Monitored materials and supplies to ensure smooth workflow
• Identified issues quickly and implemented solutions to prevent delays
• Maintained accurate records and completed required documentation with attention to detail

Maintained clean, organized customer spaces to maximize appeal.

• Fulfilled special requests regarding merchandise and delivery schedules.
• Addressed customer complaints, processing returns or replacements efficiently.
• Assisted customers in locating merchandise swiftly within displays and aisles.
• Adapted proactively to changes to ensure smooth operations.
• Kept current with product and service updates to provide accurate information.
• Followed up with customers on resolved issues to uphold service standards.
• Contributed innovative ideas to improve team performance and outcomes.