Summary
Overview
Work History
Education
Skills
Projects and consulting experience
Certification
Volunteer Experience
Timeline
Generic

Krunal Shah

Toronto,ON

Summary

Detail-oriented professional with a strong foundation in compliance operations, documentation, and data analysis. Proven track record in credit evaluation, loan systems, stakeholder communication, and policy enforcement. Adept at producing detailed reports, managing sensitive data, and ensuring adherence to regulatory standards. Strong team player with experience in live projects and cross-functional collaboration across diverse business environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Compliance & Toll Operations Assistant

GardaWorld
Halifax, Canada
11.2024 - 04.2025
  • Ensured toll procedures aligned with regulatory standards and company protocols
  • Maintained accurate logs for audits and daily reports, and resolved discrepancies in financial records
  • Handled public inquiries, maintained logs of interactions, and escalated issues per compliance guidelines

Loss Prevention Officer

Investigators Group Inc
Toronto, Canada
01.2023 - 10.2024
  • Conducted inspections and security audits while enforcing safety protocols
  • Produced detailed incident and shift reports, ensuring traceability of activities per compliance expectations
  • Used surveillance tools to monitor, document, and report on security breaches or noncompliance

Compliance & Credit Analyst

Payday Loan Mart
Toronto, Canada
07.2023 - 09.2024
  • Managed over 4000 loan files, ensuring documentation compliance with internal policies
  • Analyzed financial documents for risk assessment and fraud indicators
  • Generated credit reports and repayment plans using ERP and EFT systems, aligning decisions with regulatory standards

Recruitment Operations Coordinator

IMS People Possible
Ahmedabad, India
01.2022 - 11.2022
  • Managed end-to-end recruitment documentation and compliance with client hiring protocols
  • Streamlined candidate documentation and tracked interview-to-hire conversion analytics

Education

Post Graduate Certificate - International Business Management

Sheridan College
Mississauga, ON
08.2024

Post Graduate Certificate - Business Analysis & Process Management

Sheridan College
Mississauga, ON
08.2023

Bachelor of Business Administration -

LJ University
India
04.2022

Skills

  • Compliance Auditing & Documentation
  • Regulatory Adherence & Process Improvement
  • Credit & Financial Risk Analysis
  • Microsoft Excel (VLOOKUP, PivotTables)
  • ERP
  • SAP
  • EFT Systems
  • ATS
  • Attention to Detail
  • Stakeholder Communication

Projects and consulting experience

Capstone Consultant – KDIT Solutions
Sheridan College | May 2023 – Aug 2023

  • Led a team to address client challenges through business analysis and digital solutions.
  • Produced and maintained documentation: meeting minutes, weekly reports, Statement of Work (SOW), and NDA.
  • Collaborated with clients and stakeholders to improve internal tools and processes.
  • Achieved an A grade for delivering a practical, client-approved solution.

Industry Supervisor – Paper Industry Analysis, Riddhi Siddhi LLP
LJ University | Nov 2021 – Jan 2022

  • Supervised a 3-month live project assessing the paper industry’s growth challenges.
  • Created a 110-page report analyzing cost structures, competition, political landscape, and market strategy.
  • Proposed data-driven expansion strategies to increase market penetration.

Certification

  • Security Guard License
  • CPR Certified
  • Certification in Family Business
  • Basics of Graphic Designing

Volunteer Experience

Meeting Manager, iPOTS (Improving POTS), Mississauga, ON, May 2025 to Aug 2025.

 Created detailed timelines and budgets for each event; tracked progress against goals throughout planning.

 Led the development of a social media campaign promoting disability awareness and inclusion.

 Consolidated all project documentation into a final report for board review.

Timeline

Customer Compliance & Toll Operations Assistant

GardaWorld
11.2024 - 04.2025

Compliance & Credit Analyst

Payday Loan Mart
07.2023 - 09.2024

Loss Prevention Officer

Investigators Group Inc
01.2023 - 10.2024

Recruitment Operations Coordinator

IMS People Possible
01.2022 - 11.2022

Post Graduate Certificate - International Business Management

Sheridan College

Post Graduate Certificate - Business Analysis & Process Management

Sheridan College

Bachelor of Business Administration -

LJ University
Krunal Shah