My passion for the automotive industry began at a young age when I helped my father restore classic cars. This hands-on experience sparked a lifelong fascination with the engineering, design, and performance of vehicles. Working on those cars gave me a deep appreciation for their complexity and beauty, which has driven my enthusiasm for the industry ever since. In addition to my love for cars, I am passionate about sales and customer service. I thrive on the challenge of understanding customers' needs and finding the perfect vehicle that meets those needs. There's nothing more rewarding than seeing the excitement on a customer's face when they find their ideal car. I take pride in building lasting relationships with customers, ensuring they feel valued and supported throughout the entire buying process.
1. Customer Financing and Sales Support
• Assist customers in securing financing options that fit their needs and budgets.
• Present loan and lease options to customers, clearly explaining terms, interest rates, and payment plans.
• Collaborate with the sales team to finalize deals efficiently and accurately.
2. Lender Relations
• Build and maintain relationships with banks, credit unions, and other financial institutions to secure competitive financing options.
• Negotiate terms and rates with lenders to maximize dealership profitability.
3. Insurance and Add-Ons
• Promote and sell extended warranties, insurance products, and other dealership add-ons.
• Ensure that all products and services offered are clearly communicated and tailored to customer needs.
4. Compliance and Documentation
• Ensure all financial transactions comply with state, federal, and dealership regulations.
• Accurately complete and review all finance-related paperwork, including loan applications and contracts.
• Maintain confidentiality and accuracy in handling sensitive customer and financial data.
5. Profitability and Reporting
• Monitor and maximize the dealership’s finance and insurance (F&I) profitability.
• Analyze financial performance metrics, including penetration rates, income per vehicle, and product sales.
• Provide regular reports to dealership management on F&I performance and opportunities for improvement.