Krizza Mae Perez
Medical Office Assistant
Vancouver,British Columbia
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Medical Office Assistant
Dr. Emilie Yeung
01.2024 - 06.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Used Input Health to schedule appointments for doctor visits and procedures.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided prompt, polite and professional in-person and telephone customer service.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
Medical Office Assistant
Pacific Medical Clinic
09.2023 - 10.2023
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Used Intrahealth to schedule appointments for doctor visits and procedures.
Team Member
Tim Hortons
12.2021 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Tim Hortons
05.2017 - 05.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
College Diploma - Medical Office Assistant
Vancouver Career College
Vancouver, BC08.2024
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- Positive Attitude
- Medical Terminology
- Patient Scheduling
- Patient Care
- Customer Service
- Patient Flow
- Adaptable and Flexible
Languages
English
Timeline
Medical Office Assistant
Dr. Emilie Yeung
01.2024 - 06.2024
Medical Office Assistant
Pacific Medical Clinic
09.2023 - 10.2023
Team Member
Tim Hortons
12.2021 - 11.2022
Cashier
Tim Hortons
05.2017 - 05.2020
College Diploma - Medical Office Assistant
Vancouver Career College
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