Krizel Anne A. Verbo
North York
Summary
Developed strong communication and interpersonal skills in a guest-facing role, focusing on high-quality service. Eager to apply these transferable skills in a new field for impactful contributions.
Overview
6
6
years of professional experience
Work History
Guest Greeter
Plush Residence
10.2024 - Current
- Welcomed and assisted guests upon arrival, providing property tours and explaining amenities.
- Ensured smooth check-ins and addressed guest inquiries, resolving issues promptly.
- Offered local recommendations and support throughout the stay.
- Managed check-out process and gathered feedback to improve guest experience.
- Maintained communication with host and coordinated property maintenance as needed.
Administrative Aide
Department Of Public Works And Highways
02.2023 - 08.2024
- Provide administrative support, manage schedules, and handle correspondence.
- Prepare project documents, reports, and maintain records.
- Coordinate office supplies, procurement, and data management.
- Assist with invoicing, financial documents, and fieldwork coordination.
- Take minutes during meetings and distribute to relevant parties.
Intern
Community Environment and Natural Resources Office
07.2021 - 08.2021
- Applied learning to research, data entry, and environmental projects.
- Collaborated with mentors to enhance skills and knowledge in sustainability.
- Contributed to team efforts and supported environmental initiatives.
- Gained valuable hands-on experience in the field of environmental management.
Front Desk Receptionist
Red Lion Hotels
06.2019 - 09.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Education
Office Administration - Health Services - Health Services Administration
Centennial College Progress Campus
941 Progress Ave, Scarborough,04-2026
Bachelor of Arts - Public Administration
St. Paul University Philippines
Tuguegarao City, Philippines06-2022
Senior High School - Humanities And Social Sciences
St. Paul University Philippines
Tuguegarao City, Philippines05-2018
High School Diploma -
Don Mariano Marcos National High School
Guising, Gattaran, Cagayan, Philippines01-2016
Skills
- Strong work ethic
- Patience and composure
- Team player mentality
- Effective problem solving
Timeline
Guest Greeter
Plush Residence
10.2024 - Current
Administrative Aide
Department Of Public Works And Highways
02.2023 - 08.2024
Intern
Community Environment and Natural Resources Office
07.2021 - 08.2021
Front Desk Receptionist
Red Lion Hotels
06.2019 - 09.2019
Office Administration - Health Services - Health Services Administration
Centennial College Progress Campus
Bachelor of Arts - Public Administration
St. Paul University Philippines
Senior High School - Humanities And Social Sciences
St. Paul University Philippines
High School Diploma -
Don Mariano Marcos National High School
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