Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kriz Zapata

Winnipeg,Manitoba

Summary

Experienced Banquet Server always looking to surpass expectations and achieve excellence. Enjoy providing positive customer experiences through energetic interpersonal communication. Team player who works well with staff and supervisors to satisfy customers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Victoria Inn Hotel Banquet Server

Employer: Sonny Palermo
09.2014 - Current
  • Assessed meal preparation to check creation of special orders and cooking procedures.
  • Handled food and beverage orders for the guests, delivering prompt and friendly service.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Responded to guest inquiries and requests promptly and courteously.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Worked with banquet manager to coordinate event set up and schedule.

Education

High School Diploma -

Maples Collegiate
Winnipeg, MB
06.2014

Skills

  • Leadership
  • Advanced Costumer Service Skills
  • Excellent Verbal Communication
  • Productive in a high volume, high stress environment
  • Adequate memory for Banquet Setup, Banquet Service, Food and Beverage, and Special Dietary Requirements

Certification

  • WHMIS Certificate
  • Manitoba Best Certificate
  • Serving It Safe Certificate (August 11, 2014)

Timeline

Victoria Inn Hotel Banquet Server

Employer: Sonny Palermo
09.2014 - Current

High School Diploma -

Maples Collegiate

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Kriz Zapata