Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

KRITSINA DULLINGER

5161 BLAIRWOOD DR., LA PALMA

Summary

Strategic-thinking leader with a decade of experience in the IT industry, specializing in global enterprise go-to-market strategies with a focus on driving cloud growth. Proven ability of working with C-suite executives across regions and functional teams on complex projects to accelerate cloud revenue. Able to quickly understand business challenges, envision solutions, and generate a sustainable growth path. Nominated as a Catalyst for four consecutive years.

Overview

11
11
years of professional experience

Work History

Director, Strategy & Growth Initiatives

SAP Concur
09.2018 - Current
  • Lead strategic initiatives for sales teams which included mapping out the sales process, implementing action and communication plans, creating enablement content, and sharing best practices across regions.
  • Collaborate with cross-functional teams, e.g., Services, Partner Ecosystem, Finance, Marketing, Enablement, Product and Engineering, to represent SAP Concur as a Line of Business within the broader SAP GTM planning.
  • Manage a program to convert customers from On-Premise legacy product to SAP Concur's cloud-based Travel and Expense solutions which generated over $200M ACV.
  • Partner with C-level executives to develop strategic go-to-market plans to generate over $50M in pipeline, win net new names, and retain customers to accelerate cloud revenue growth.
  • Mentored junior team members, fostering professional growth and increasing overall team efficiency.
  • Create content and presentations for quarterly business reviews (QBRs) and senior management meetings to share metrics and KPIs.
  • Create metrics and report on all ongoing initiatives to track progress and program success.

Executive Business Partner, Business Development & Ecosystems

SAP SE
08.2015 - 09.2018
  • Supported an SVP and four VPs within the Global Strategic Services Partners (SIs) by carrying out critical administrative duties as well as project related activities
  • Created and consolidated reports for executives such as weekly deal forecasts and business reviews for our Value Accelerator partners
  • Planned and organized executive meetings and partner meetings for SAP key annual events such as SAPPHIRE and SAP Select as well as team off-sites
  • Worked with Partner Business Managers to prepare briefing documents for partner meetings with Executive Board members
  • Prepared team communications on behalf of the executives
  • Managed and supported multiple projects such as the Global Content Hub and Service Partner contracts.

Project Lead, Global Sales Operations

SAP SE
03.2015 - 07.2015
  • Launched the new internal SAP Road Maps creation tool which improved the process and reduced the time to create a road map by 50%
  • Built content rollout presentations and provided training of the tool to over 300 SAP employees globally across different Board areas
  • Created awareness of the launch through targeted communications and internal newsletters which gained over 350 members within three months
  • Developed and implemented project plans and budgets to ensure successful execution.
  • Redesigned the tool user interface within six-week of Design Thinking workshop
  • Provided weekly updates, deliverables, and reports to different levels of management.

Project Management Intern, Global Sales Operations

SAP SE
08.2013 - 02.2015
  • Worked with GTM leads and solution owners to create LOBs and 25 industry Road Maps quarterly
  • Managed the program community page of over 250 members
  • Created enablement presentations and provided various management status reports.

Education

Master of Arts - International Business Administration and Foreign Trade

University of Applied Sciences Worms
Worms, Germany
01.2014

Bachelor of Arts - Business Administration and Management, General

California State University
Fullerton, CA
01.2012

Skills

  • Business systems management
  • Problem-Solving
  • Stakeholder Management
  • Growth Strategies
  • Customer Focus
  • Global Operations

Awards

  • Nominated as a Catalyst, 2020 - 2023
  • Co-Founder and Co-Lead of SAP Business Women’s Network Newport Beach, 2019 -2023
  • SAP Mentor, 2021 - Present
  • SAP Pan-Asians Employee Network Leadership Team, 2023 - Present

Timeline

Director, Strategy & Growth Initiatives

SAP Concur
09.2018 - Current

Executive Business Partner, Business Development & Ecosystems

SAP SE
08.2015 - 09.2018

Project Lead, Global Sales Operations

SAP SE
03.2015 - 07.2015

Project Management Intern, Global Sales Operations

SAP SE
08.2013 - 02.2015

Master of Arts - International Business Administration and Foreign Trade

University of Applied Sciences Worms

Bachelor of Arts - Business Administration and Management, General

California State University

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KRITSINA DULLINGER