Kritika Upreti
Langley,BC
Summary
Detail-oriented administrative professional with extensive experience in office management, staff supervision, and implementation of organizational policies and procedures. Skilled in coordinating office services, delegating tasks, ensuring compliance with regulations, and maintaining smooth day-to-day operations. Strong background in human resources, training, and conflict resolution, with a proven ability to establish priorities, oversee administrative procedures, and support organizational effectiveness.
Overview
9
9
years of professional experience
Work History
Business Development Officer
Masta Real Estate L.L.C
08.2023 - 08.2024
- Coordinated with cross-functional teams to ensure smooth office operations and support business objectives.
- Assisted in preparing reports and managing documentation for business activities.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Administrative & HR Manager
Masta Group Pvt. Ltd
11.2022 - 07.2023
- Implemented and monitored administrative procedures to ensure compliance with organizational policies and legal requirements.
- Delegated tasks to office support staff and ensured deadlines were consistently met.
- Oversaw payroll, benefits, and compliance with government regulations.
- Coordinated office services such as equipment, supplies, and facility requirements.
- Conducted onboarding, orientation, and training programs for staff to improve efficiency and team collaboration.
- Prepared reports, correspondence, and documentation to support organizational decision-making.
- Resolved staff conflicts through mediation and open communication, maintaining a positive work environment.
Program Officer
Unified Saccos
06.2015 - 11.2022
- Established and reviewed administrative policies and procedures for efficiency and compliance.
- Oversaw record-keeping and information management in line with organizational and regulatory requirements.
- Supervised and trained staff while ensuring proper delegation and workflow management.
- Coordinated logistics for office services, including facilities, supplies, and security arrangements.
- Developed periodic and special reports to guide board and management decisions.
Education
High School Diploma -
Navodit Vidya Kunja
01.2006
Skills
- Office Administration & Coordination
- Policy & Procedure Implementation
- Staff Training & Supervision
- Records & Information Management
- Payroll & Benefits Administration
- Conflict Resolution & Mediation
- Report Writing & Documentation
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
Languages
English (Fluent)
Professional Working
Nepali (Fluent)
Native or Bilingual
Hindi (Fluent)
Native or Bilingual
French
Limited Working
Timeline
Business Development Officer
Masta Real Estate L.L.C
08.2023 - 08.2024
Administrative & HR Manager
Masta Group Pvt. Ltd
11.2022 - 07.2023
Program Officer
Unified Saccos
06.2015 - 11.2022
High School Diploma -
Navodit Vidya Kunja
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