Summary
Overview
Work History
Education
Skills
Othercourses
Timeline
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KRITIKA SHARMA

Caledon,ON

Summary

An independent and versatile individual skillful in identifying data issues and monitoring existing metrics looking for a transition to conduct research and business management analysis to support the implementation of divisional initiatives to improve customer service delivery, business process re-engineering, and program and service improvement. Offering 3 years of experience collecting data, establishing facts, and drawing valid conclusions.

Overview

4
4
years of professional experience

Work History

Business Analyst

Deloitte
06.2022 - Current
  • Demonstrated an understanding of import and export operations, customs planning, and compliance concepts and effectively applied customs and international trade knowledge to client situations
  • Advised clients on customs compliance issues, potential duty savings strategies, and duty recovery claims with the help of senior staff
  • Independently managed multiple assignments
  • Carried out technical research, reviewing import documentation, analyzing import transaction data, preparing summaries
  • Supported business development and market activities
  • Coordinated daily administrative operations by organizing workload priorities
  • Developed informative, coherent, and usable project documents (project artifacts) for multiple stakeholders covering functional and non-functional business requirements
  • Applied depth of domain & functional expertise for the assigned portfolio to drive the expected business value
  • Provided specialized consulting, analytical, and technical support
  • Exercised judgment to identify, diagnose, and solve problems within given rules
  • Strong attention to detail and excellent problem-solving skills with an ability to prioritize while managing competing priorities.

Data Analyst Intern

Step Soil Inclusive
01.2021 - 04.2021
  • Used statistical techniques to ensure high-quality analysis
  • Developed training materials and application user manuals; delivered end-user training as required
  • Maintained data and records in accordance with Information Management best practices and guidelines
  • Troubleshooted and took actions to resolve issues associated with data, interpretation, and reporting
  • Maintained up-to-date knowledge of both current and emerging data analytics and products
  • Compiled data/statistical reports based on data analysis including formatting for aesthetics and structure
  • Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines
  • Tracked and maintained major Key Performance Indicators (KPIs) and business impacts.

Data Analyst Intern

Citizen Information Group
05.2020 - 09.2020
  • Completed filing, data entry and copying for data analyst team
  • Built relationships with key business users and decision makers to understand their business analytics needs
  • Developed, fostered and maintained effective working relationships with internal and external stakeholders
  • Worked closely with other team members to further develop metrics, KPIs, and insights that measure business performance improvements.

Education

Ontario Graduate Certificate - Data Analytics

Durham College
01.2021

Ontario Graduate Certificate - Big Data Analytics

Georgian College of Applied Arts and Technology
01.2020

Bachelor of Science -

Guru Nanak Dev University
01.2019

Skills

  • MS Office
  • Data Analysis
  • Problem solving Skills
  • Data Visualization (Tableau, Power Bi)

Othercourses

  • Applied Analytics using SAS Enterprise Miner-SAS, July 2020.
  • MySQL for Data Analytics and Business Intelligence- Udemy, January 2021

Timeline

Business Analyst

Deloitte
06.2022 - Current

Data Analyst Intern

Step Soil Inclusive
01.2021 - 04.2021

Data Analyst Intern

Citizen Information Group
05.2020 - 09.2020

Ontario Graduate Certificate - Data Analytics

Durham College

Ontario Graduate Certificate - Big Data Analytics

Georgian College of Applied Arts and Technology

Bachelor of Science -

Guru Nanak Dev University

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KRITIKA SHARMA