Kritika Mathur
Toronto,ON
Summary
Dynamic Personal Support Worker with extensive experience at Bayshore HealthCare, excelling in client relationship management and interdisciplinary collaboration. Proven ability to monitor vital signs and adapt care plans, fostering trust and enhancing patient recovery. Skilled in crisis intervention and problem-solving, ensuring a safe and supportive environment for all clients.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Bayshore HealthCare – ICS Transitional Care Unit
Pickering, ON
08.2023 - Current
- Monitored client behavior changes and reported concerns to nursing staff promptly.
- Provided personal hygiene assistance, including oral care and bed linen changes.
- Prepared meals aligned with dietary needs of individuals served.
- Collaborated with interdisciplinary teams to develop patient-specific care plans.
- Facilitated communication between healthcare providers regarding client health status.
- Recorded vital signs: temperature, pulse, respiration rate, and blood pressure accurately.
- Maintained a safe environment by ensuring proper equipment storage.
- Established positive relationships through empathetic engagement with patients' needs.
Personal Support Worker
GotCare
Clarington, ON
08.2022 - Current
- Assisted clients injured in vehicular accidents and those with physical impairments.
- Provided companionship and support for daily tasks including bathing, dressing, and meal preparation.
- Transported clients to medical appointments and procedures for ongoing care.
- Taught and enforced physiotherapy exercises in collaboration with physiotherapy team.
- Maintained detailed records of services provided to each client.
- Established strong rapport with clients and their families to foster trust.
- Facilitated adjustments to new lifestyles during recovery phases.
- Documented client progress and challenges in logbooks and reports.
Personal Support Worker
ParaMed Home Health Care
Durham Region (East Division), ON
03.2021 - Current
- Assisted clients with activities of daily living, ensuring timely and effective support.
- Recorded and reported changes in clinical conditions on personalized care plans.
- Provided safe, comfortable care during feeding, bathing, and personal hygiene tasks.
- Facilitated resident transfers using assistive devices like lifts and wheelchairs.
- Collaborated with interdisciplinary teams to create tailored care plans for patients.
- Communicated effectively with clients and families to enhance care strategies.
- Educated families about patient conditions while offering emotional support during challenges.
- Maintained safe environments by properly storing equipment when not in use.
Personal Support Worker
CBI Health Group
Oshawa, ON
03.2018 - 12.2019
- Maintained comprehensive records of services provided to clients.
- Built strong rapport with clients and their loved ones.
- Assisted clients in adapting to new lifestyles during recovery periods.
- Transported clients to medical appointments and social engagements.
- Supported clients in maintaining personal hygiene standards.
- Participated in case reviews to assess client progress and status.
- Facilitated transfers for clients between beds and wheelchairs.
- Organized oral medications according to prescribed dosage and schedules.
Education
Associate of Applied Science - Practical Nursing
Durham College
Oshawa, ON, Canada09-2017
Bachelor of Science Honours (BSc Hons) - Biological Sciences
University of Ontario Institute of Technology
Oshawa, ON, Canada09.2013
Skills
- Interpersonal skills and active listening
- Articulate communication
- Computer proficiency and organization
- Problem-solving and conflict resolution
- Work prioritization and deadline management
- Vital signs monitoring
- Interdisciplinary collaboration
- Crisis intervention
- Behavior assessment
- Client relationship management
- Clinical documentation
- ADL assistance
- Hindi fluency
Certification
- CPR/AED (C level) certified
- Mask fitting trained
- St. P’s Feeding Certificate
- Certified in Gentle Persuasive Approaches
References
References available upon request.
Timeline
Personal Support Worker
Bayshore HealthCare – ICS Transitional Care Unit
08.2023 - Current
Personal Support Worker
GotCare
08.2022 - Current
Personal Support Worker
ParaMed Home Health Care
03.2021 - Current
Personal Support Worker
CBI Health Group
03.2018 - 12.2019
Associate of Applied Science - Practical Nursing
Durham College
Bachelor of Science Honours (BSc Hons) - Biological Sciences
University of Ontario Institute of Technology
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