Kritika Kritika
Customer Service
Calgary
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent reputation for resolving problems and improving customer satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
1
1
Certification
Work History
(CAN) Self Checkout Attendant
Walmart Canada Corp.
07.2022 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Improved operations through consistent hard work and dedication.
Sales Representative
Tim Hortons
10.2021 - 09.2022
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Worked in fast pace environment and had drive-thru experience.
Education
General Business Administration
Bow Valley College
Calgary, AB12.2022
Senior Secondary Education
Baba Farid Group of Institutions
Punjab, India 03.2019
Matriculation (Grade 10)
RMMDAV Senior Secondary Public School
Punjab, India03.2017
Skills
- Self Checkout Assistance
- Cash Operations
- Product Promotions
- Guest Services
- Stocking
- Technological Skills
- Communication & Interpersonal Skills
- Fluent in English, Punjabi & Hindi
- Typing Proficiency
- Credit Card Payment Processing
Certification
Certifications in Computer Basics, Typing in the English language, and Accounting Tally. ERP 9
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
(CAN) Self Checkout Attendant
Walmart Canada Corp.
07.2022 - Current
Sales Representative
Tim Hortons
10.2021 - 09.2022
General Business Administration
Bow Valley College
Senior Secondary Education
Baba Farid Group of Institutions
Matriculation (Grade 10)
RMMDAV Senior Secondary Public School
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