Kritika Boparai
London,ON
Summary
Experienced candidate with 6 years of expertise in medical facilities, currently serving as a medical administrative assistant and medical office manager alongside optometrists and dentists. Possesses exceptional organizational skills and efficient communication abilities, ensuring seamless coordination of administrative tasks and effective patient interactions.
Overview
4
4
years of professional experience
Work History
Assurance Specialist
NARAYAN PHARMACEUTICALS LTD
- Ensuring manufacturing of products in accordance to the defined set of quality criteria
- Checking for contaminations, and eliminating defects
- Testing products at the beginning and end of the process
Supervisor
Cash ur cheque
- Provided help to the representatives in their duties involving cheque cashing, doing western union
- Maintaining records for incoming and outgoing cash
- Maintaining records for gold loans and payday loans
- Resolved customer issues and assisting customers according to their needs
Medical Office Administrator
Regina Surgical Center
02.2024 - Current
- Well qualified in Billing for various specialists (dental, opthal, ortho etc)
- Prepare charts and registration forms
- Order office supplies
- Assist in admissions of patients
- Answers phone calls
- Assist patients into procedure rooms
- Competent user of medical softwares including Input Health, Accuro, Navicert etc
Medical Office Manager
Dr. Patel Medical Center
04.2021 - Current
- Experienced in a managing the busiest clinic that involves answering app
- 200 calls a day
- Well experienced with Medical softwares i.e EMR
- Expertise in managing mutiple tasks while greeting clients and providing excellent patient assistance
- Arranging medical supplies and troubleshoot technical issues at workplace
- Proficient in keeping and organising the medical records in patient's profile
- Experienced in preparing clinic for PEP assessments conducted by Health Authorities
- Experienced in Scheduling appointments, managing referrals and booking patients for follow-up results
- Trained in using PACs , Vue Motion and various other Medical applications
- Operates well in clerical tasks such as maintaining inventory and ordering supplies
- Keeping IT updated and working
- Effient in training new staff and doing Managerial tasks involving hiring and organizing workplace
- Successful completion of Resource Management in a reputed college has made me proficient in HRM skills
- Proactively create and organise files, notes for the upcoming meetings
- Expert in organising administrative and confidential clinic charts
- (part-time)
Sales Associate
Walmart
11.2020 - Current
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Post Graduate Diploma - Human Resource Management in laws
Centennial college
Scarborough, ON12.2020
Graduate Diploma - Instrumental Chemical Analysis
ICP
Peterborough, ON05.2020
MSc - Pharmaceutical chemistry
Multani Mal Modi College
01.2018
Skills
- Strong Leadership and communication skills
- Adaptable and flexible within varied working environments
- Work well in fast pace environment
- Keen interest in learning and personal growth
- Work well with others as a team member
- Manual and Electronic Filing Skills
- Conscientious, responsible and a quick learner
- Resolve customer conflicts in a timely and efficient manner
- Computer Skills: Microsoft Office Outlook, Excel, Access, PowerPoint
- Medical Billing and Coding Expert
- Experienced in handling cash and transactions
Personal Information
Willing To Relocate: Anywhere
Languages
English
Full Professional
Timeline
Medical Office Administrator
Regina Surgical Center
02.2024 - Current
Medical Office Manager
Dr. Patel Medical Center
04.2021 - Current
Sales Associate
Walmart
11.2020 - Current
Assurance Specialist
NARAYAN PHARMACEUTICALS LTD
Supervisor
Cash ur cheque
Post Graduate Diploma - Human Resource Management in laws
Centennial college
Graduate Diploma - Instrumental Chemical Analysis
ICP
MSc - Pharmaceutical chemistry
Multani Mal Modi College
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