KRITIKA ARYA
Scarborough,ON
Summary
Accomplished Operation Executive with proven expertise in operational integration, partnership development and revenue generation. Effectively oversee KPIs and internal control structures to stay on top of operational trends and implement proactive corrective actions. Goal-driven, adaptable and resourceful in addressing changing conditions.
Overview
4
4
years of professional experience
Work History
OPERATIONS EXECUTIVE
Kesars Krishandarshan Pvt. Ltd
Jalandhar, India
06.2021 - 11.2023
- Analyzed business processes to identify areas for improvement and develop solutions to address them.
- Managed the procurement of materials needed for daily operations.
- Resolved escalated customer inquiries or complaints in a timely manner.
- Collaborated with senior management team on strategic planning initiatives related to operations activities.
SALES ASSISTANT
Venus Coach Builders Company
Jalandhar, India
09.2019 - 05.2021
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Completed daily reports on sales performance metrics such as units sold per hour, day, week, month.
- Collaborated with other departments such as marketing, merchandising, operations, to ensure smooth functioning of overall store operations.
Education
Bachelor of Science - Non-Medical
Guru Nanak Dev University
07.2019
Postgraduate Certificate - Global Business Management
Centennial College
Skills
- Excellent Communication Skills
- Microsoft Office
- Management
- Marketing
- Team Leadership
- Sales Projections Preparation
Accomplishments
- Certification in Computer Application at Softech Computer Education
Availablity
Friday- Saturday- Sunday (All day)
Monday - Thursday (5pm to midnight)
Timeline
OPERATIONS EXECUTIVE
Kesars Krishandarshan Pvt. Ltd
06.2021 - 11.2023
SALES ASSISTANT
Venus Coach Builders Company
09.2019 - 05.2021
Bachelor of Science - Non-Medical
Guru Nanak Dev University
Postgraduate Certificate - Global Business Management
Centennial College
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